Help & support
Deposit cash or cheques into a linked CommBank business account.
Each card has a PIN and doesn’t allow withdrawals, transfers or balance checks.
Exchange notes for coins, or coins for notes, of the same value at CommBank Change Exchange Machines (CEMs).
Use your card at CommBank branches, ATMs or Australia Post to make deposits.
Deposit only cards are suitable for business owners and employees who need to make cash deposits.
To use a deposit only card, you must:
Eligible business accounts:
Speak with your Relationship Manager to order a deposit only card.
They can help confirm if it’s right for your business cash deposit needs.
Deposit only cards and PINs are sent separately by mail and usually arrive within 10 business days.
Express Post is also available.
Use a deposit only card to make a business cash deposit at a CommBank ATM.1
Follow these steps below to complete your deposit.
Insert your deposit only card into the card slot at a CommBank ATM.
Enter your PIN.
Choose what you want to deposit:
Follow the prompts to:
Insert your cash or cheques into the ATM.
Depending on your deposit type:
Follow the prompts to continue your deposit.
Enter an agent number if prompted.
An agent number is a business identifier used to distinguish deposits from different sources into the same account.
Enter a description (optional) and confirm your deposit details.
Choose your receipt option, then collect your card.
For privacy reasons, your account balance doesn't appear on the receipt.
If you’re not eligible for a deposit only card, there are other ways to deposit cash or cheques.
These include:
For more information, refer to Business Transaction & Savings Accounts Terms and Conditions, including fees, charges, terms and eligibility criteria.
Deposit only cards have daily transaction limits, account limits and limits by deposit channel.
At a CommBank ATM:
At a CommBank branch:
At Australia Post:
Total daily account limit:
If your PIN is lost or forgotten, you’ll need to order a new deposit only card.
A new PIN will be issued with the replacement card.
An agent number is a business identifier used to distinguish deposits from different sources into the same account.
Agent numbers are up to 6 digits long.
If enabled, you’ll need to enter the agent number at the ATM when making a deposit. It may also appear on your receipt.
Deposit only cards can’t be used for withdrawals, transfers or balance enquiries.
They’re designed for cash deposits only, making them suitable for businesses that need to deposit funds without accessing other account features.
You can use deposit-only cards at CommBank change exchange machines (CEMs) to convert notes into coins, or coins into notes
To find your nearest machine:
If the ATM is unavailable, you can make your deposit at the nearest CommBank branch.
The transaction fee will be reimbursed to your business account.
If your deposit only card is about to expire, it may be automatically reissued.
Cards are automatically reissued if:
If your card has only been used at a change exchange machine (CEM), or hasn’t been used recently:
1 For more information, please visit Making deposits at our ATMs.
2 For more information, please visit QR Cardless - CommBank.
Content is intended to provide general information of an educational nature only. It has been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances.
Eligibility for Deposit Only Cards is determined by the Bank. You can find out if you are eligible by contacting Business Banking Services on 13 1998, or you can speak to your Relationship Manager.
The Deposit Only Card operates in conjunction with and need to be read together with the Terms and Conditions for Business Transaction and Savings Accounts (PDF) and the Electronic Banking Terms and Conditions (PDF). The target market for your banking account can be found within the product’s Target Market Determination.
