Help & support
No CommBank fees for purchases in-store or online and ATM withdrawals1 – both at home and overseas.
Two complimentary airport lounge passes to over 1,300 airport lounges worldwide with Mastercard Travel Pass, provided by Dragon Pass2, plus complimentary international travel insurance3.
Get extra peace of mind on large purchases with Price Guarantee, Purchase Security & Extended Warranty insurances4.
Access to exclusive dining, entertainment, shopping and travel offers and discounts, both local and international, through Mastercard priceless specials.
You could get cashback, discounts and more with CommBank Yello, our customer recognition program. Enjoy new offers weekly from Australia’s favourite brands, when you shop with your Debit Mastercard. Eligibility criteria applies.4
To hold a World Debit Mastercard, you must:
Eligible CommBank transaction accounts include:
You can easily upgrade your CommBank debit card online via NetBank or the CommBank app.
Visit the switch your debit card page for full information on how to switch online.
Watch how to activate, cancel or order a replacement card in NetBank (opens video in YouTube).
Travel with peace of mind, with included travel insurance on the World Debit Mastercard for you and your family for up to 21 days every trip.
Make sure to activate your cover before each trip to receive comprehensive cover via NetBank, the CommBank app, or by calling Cover-More on 1300 467 951. You can increase your cover with a range of upgrades if you need extra protection for existing medical conditions, longer trips, adventurous activities, or are aged 80 years or over.
For more information, please refer to included international travel insurance.
What’s more, when using the World Debit Mastercard to pay, you’ll get extra cover for your purchases.
With Price Guarantee, you can claim the difference in price on a purchase made if the advertised difference is more than $75.
Purchase Security Insurance provides 90 days of consecutive cover in the event of loss, theft or damage of a wide range of personal goods purchased anywhere in the world.
Extended Warranty Insurance extends up to one year’s extra warranty on most purchases, on top of the manufacturer’s standard Australian warranty.
For full information on insurances, please refer to the Insurances provided by the World Debit Mastercard (PDF).
For full information about rates & fees, please refer to the terms and conditions of the World Debit Mastercard (PDF).
To redeem your airport lounge passes and view information on accessing lounges, offer locations and a full list of Terms and Conditions, simply click the ‘Register for Travel Pass’ button below.
For Frequently Asked Questions, visit the Mastercard DragonPass FAQs.
You may be eligible to upgrade to a World Debit Mastercard if you have an existing Debit Mastercard linked to an eligible CommBank transaction account.
Visit the switch your debit card page for full information on how to switch online.
1 The Commonwealth Bank of Australia does not charge you a fee when you withdraw funds from international ATMs, make in-store purchases overseas or shop online at international merchants using your World Debit Mastercard. However, third party providers may charge you a separate fee for their services (which is not waived by us).
2 Only two complimentary lounge visits every year, per account, each visit can be used by either the cardholder or guest. Guest must always be accompanied by the cardholder and cannot use the access on their own.
To gain access to participating airport lounges, you must register your World Debit Mastercard on the Mastercard Travel Pass app or mastercardtravelpass.dragonpass.com, generate a membership QR code and present this along with your boarding pass for validation. Please note, your lounge access may be blocked if your account is closed, in arrears, reported lost or stolen, or has been blocked by us for any reason. To redeem an offer visit the Mastercard Travel Pass app or mastercardtravelpass.dragonpass.com to select your preferred offer and generate an offer QR code. Present the valid offer QR code to the cashier and redeem the offer. Please note, offers vary by location. For information on accessing lounges, offer locations, a full list of Terms and Conditions and Frequently Asked Questions, visit FAQs at Mastercard Travel Pass.
3 Full terms and conditions are set out in the World Debit Mastercard Insurances Product Disclosure Statement and Information Booklet located here. You will need to activate your travel insurance for each trip in order to have a comprehensive level of cover. If you don’t activate, you’ll receive personal liability cover and overseas emergency medical assistance and overseas emergency medical and hospital expenses cover only. Upgrades must be applied for and require an extra premium which is not covered by the World Debit Mastercard Travel Insurance.
If you have activated international travel insurance included in your World Debit Mastercard on or before 30 March 2021, please refer to World Debit Mastercard insurances Product Disclosure Statement and Information Booklet – effective 10 August 2022.
Insurance is issued and administered by Cover-More Insurance Services Pty Ltd (AFSL 241713, ABN 95 003 114 145) on behalf of the insurer Zurich Australian Insurance Limited (AFSL 232507, ABN 13 000 296 640) for Commonwealth Bank of Australia (‘CBA’) (ABN 48 123 123 124, AFSL 234945). Restrictions, exclusions (including existing medical conditions and persons aged 80 years or over), limits and excesses may apply to all insurances.
4 The Cashback Offers program (‘Cashback Offers’) rewards you with cashback after you activate (where required) an offer presented to you in the CommBank app and you make a purchase in accordance with the Terms and Conditions of that offer. Cashback is typically received within 14 business days of a qualifying purchase, but in some cases may take longer. If you are not already enrolled, you can enrol if you are at least 18 years old, hold an eligible CommBank credit Mastercard or debit Mastercard, Business credit Mastercard or StepPay digital card, and meet the CommBank Yello criteria in the CommBank Yello T&Cs.
The target market for these products will be found within the product’s Target Market Determination.
For products offered by Cover-more, information about the Target Market can be found in the Target Market Determination (TMD): Credit Card Travel Insurance TMD, World Debit Travel Insurance TMD or Standard Travel Insurance TMD.
As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on this advice, consider its appropriateness to your circumstances. The World Debit Mastercard Terms and Conditions and the CommBank Transaction, Savings and Investment Account Terms and Conditions should be considered before making any decision about this product. View our Financial Services Guide. Go to commbank.com.au/app for the CommBank app terms and conditions. Mastercard and the Mastercard brand mark are registered trademarks of Mastercard International Incorporated
