Help & support
You can consent for CommBank to collect your CDR data from another third-party, like a Bank, so we can provide you with a product, service or feature.
You’ll be able to do this when you apply for an eligible credit product with CommBank. Sharing your data is optional – you may choose to upload documents instead.
You may see the option share your third-party CDR data to verify your income if:
Availability may vary depending on your application and circumstances.
You can view your consent and what accounts you have shared anytime:
In the CommBank app
In NetBank
Only if you consent, organisations such as CommBank that are accredited by the Australian Competition and Consumer Commission can collect and use your data. We’ll explain what data we’re requesting and why before you give consent.
Accredited organisations and providers must adhere to high security standards. Any information shared is handled in line with privacy and security requirements. You can view or withdraw your consent at any time.
To learn more about how we handle your data, download our Consumer Data Right policy (PDF).
Open Banking is the fastest and easiest way to have your income verified by CommBank without needing to upload documents like payslips or bank statements.
When you apply for a retail credit card with CommBank, you may have the option to share your data from another bank with us.
No, only accounts you provide consent for will be shared with CommBank. You can view and manage your consent anytime:
In the CommBank app
In NetBank
If you are unable to select your accounts, contact your Bank to check if they’re eligible for data sharing. CommBank only has access to the account data once you give consent.
We’ll request access to verify your contact details and relevant transaction information needed to help verify your income. We’ll explain what data we’re requesting and why before you give consent.We’ll request access to verify your contact details and relevant transaction information needed to help verify your income. We’ll explain what data we’re requesting and why before you give consent.
Your data is shared securely with CommBank for the purpose of verifying your income, in line with your consent.