Help & support
Make sure you:
Please ensure your travel plans have been confirmed before you open an account. For more information, please visit commbank.com.au/movingtoaustralia.
You won’t be able to deposit funds or make account transactions until you’ve verified your ID at a CommBank branch in Australia.
You'll need to provide your ID for verification within 20 days of opening your account or your account may automatically close. You can reapply at any CommBank branch.
Provide us with your details, including your name (as it appears on your passport), your current address, email and phone number.
Please note that you won’t be able to deposit funds or transact on your account until you complete Step 2.
Once you get to Australia, visit your chosen branch to identify yourself and order your debit Mastercard. We'll just need to see your passport, student ID and confirm the countries where you're a tax resident.
After your identification check, you can start banking straight away. Download the CommBank app or log on to NetBank to manage your money securely. Withdraw cash from any CommBank ATM instantly using Cardless Cash.
You may be eligible for the Streamline Basic account which has no monthly fees, if you (or anyone else you are applying with) holds an Australian Government issued:
Show this card at a branch to apply for the Streamline Basic account.