Latest perspectives: INNOVATION
Collaboration is our best defence against scammers
A recent drop in scam losses highlights the impact of anti-scam initiatives and enhanced cross-sector collaboration.
3 October 2024
How ISO 20022 is powering a global payment revolution
ISO 20022 is transforming global payments, enhancing speed, transparency and efficiency as institutions race to meet the deadline.
2 September 2024
Follow the data to make better business decisions
Stay ahead of the curve with CommBank iQ’s insights on Australian spending habits and how they can inform strategic business decisions.
30 August 2024
CommBank iQ helps Kayo Sports win by going local.
Kayo Sports (Kayo), partnered with CommBank iQ to enable a new approach to subscription growth in the lead up to the AFL and NRL seasons.
26 August 2024
It’s time to phase out cheques
Australia contemplates a closing date for cheques, rising costs, lower productivity and declining consumer adoption.
1 August 2024
The digital experience your customers expect
As customers become more digitally savvy, the challenge is to build digital platforms around people.
19 July 2024
Why businesses must ride the real-time payments wave
The creation of an array of new real-time capabilities, will revolutionise the way consumers and businesses make and receive payments.
5 June 2024
Technology again reshaping professional services leadership
As new digital tools reshape professional services delivery, leaders are looking closely at which skills their firms need to thrive.
13 March 2024
Agtech at the forefront of cereal breeding programs
Agtech adoption and development of new technologies are critical to Australia's agricultural sustainability, profitability, and resilience.
20 February 2024
The eCommerce trends set to accelerate in 2024
Consumers will be even more selective, payment flexibility and innovation will be vital, and new tools to boost online security will gain momentum.
13 February 2024
How cybersecurity experts from top firms manage risks and responses
Professional services firms are strengthening cyber resilience to protect their businesses and clients. Three industry experts share their views on...
9 November 2023
6 things we learned about climate tech at SXSW Sydney
As experts debated the pathways to seed, accelerate and scale climate tech innovation for a net-zero future, here’s what we discovered.
7 November 2023
8 things cyber experts want us to know about AI right now
Thought-leaders, industry experts and innovators converge at SXSW Sydney to peer into the future and discuss the rise of generative AI in cybersecu...
30 October 2023
Step into the future at SXSW Sydney
Where tech, entertainment and education converge for a festival of ideas and future-think.
11 October 2023
Optimising investment in electric vehicles as business adoption set to soar
Businesses are poised to lead the expansion of Australia’s electric vehicle market. We explore top tips and lesser-known financial incentives that ...
22 September 2023
CommBank launches Australian banking first to help prevent payment scams
CommBank launches new tech tools to detect potential financial scams – helping protect you and your customers’ financial transactions.
31 July 2023
New technologies set to amplify professional services expertise
From legal to accounting and insolvency, professional services firms operate at the nexus of convention and innovation.
16 June 2023
Understanding the concept of Zero-Trust and how it applies to your business
Organisations from across the public and private sectors have been on the Zero-Trust architecture journey for more than a decade now. So, what is i...
7 June 2023
Building a cyber attack recovery plan
Having a cyber attack recovery plan is a critical step in building your business’ resilience.
25 May 2023
Why emotions should guide customer experience design
Knowing how customers make decisions can be more powerful than data sets for driving purchases.
15 May 2023
Access management and protecting business from cyber threats
Why managing each user’s access to information is vital in protecting your business from cyber threats.
11 May 2023
Improving customer experiences with AI
Artificial intelligence (AI) is helping Australian businesses improve customer experiences and bolstering productivity. AI expert Dan Jermyn shares...
10 May 2023
The future of AI: what comes next?
New forms of Artificial Intelligence (AI) have the potential to transform how we live and work in a digital world. While there are many positive ap...
21 April 2023
Three Rs of Cyber for Business
Understanding your business’ cyber risk, improving your resilience and planning for recovery are key considerations for any business relying on tec...
19 April 2023
How digital payments can help businesses lead in customer experience
If cash is more than 10% of your business receivables, you need to read this.
17 April 2023
Can digital solutions help healthcare professionals meet growing demand?
As patient numbers return to pre-pandemic levels, general practitioners are using digital technology to work more efficiently and improve patient e...
24 March 2023
The future of digital currencies
Which digital currency will be the money of the future?
13 December 2022
How businesses benefit from IT leaseback options
63% of businesses are ready to consider other options to buying IT assets with cash. Here’s why a leaseback option could work for assets that age q...
18 November 2022
Grand designs of design thinking
It’s human centred, with a collaborative approach and helps teams overcome blocks and biases that stifle innovation. No wonder so many businesses a...
9 November 2022
What’s the biggest scam impacting Australian businesses?
CommBank’s fraud team explains how it works, how to protect your business from scammers, and what to do if they break through your defences.
12 October 2022
Protecting business data from cyber threats
Data is one of a company’s most valuable assets. It’s also one of its most vulnerable.
5 October 2022
Digital twin technology – the next frontier
Creating a data-driven digital replica of a business or process is unearthing unprecedented pathways to optimising business outcomes.
10 August 2022
Why confidence among pharmacies has reached a decade high
Australia’s pharmacy businesses are adapting to new demand drivers and unlocking digital opportunities, with community goodwill behind them.
15 July 2022
CommBank Health and KPMG Report: Healthy Options
The Healthy Options examines the perspectives of patients, providers, and private health insurers to understand the impacts and efficiency opportun...
7 July 2022
Protecting your business from cyber-threats
With global geopolitical turmoil driving an upsurge in cybersecurity risks, experts say you need a combination of strong culture, hardened technolo...
28 June 2022
The clever ways AI is helping manufacturing
Significant advances in computational power and robotics are being applied to large-scale manufacturing processes with outstanding results.
20 June 2022
Why digital leadership matters
Accounting firms that have invested in digital skills and technology are setting the pace in a sector that is booming amid soaring client needs and...
30 May 2022
How AI is making healthcare better
Healthcare is one industry that can immediately benefit from the insights, accuracy and speed of artificial intelligence and machine learning.
13 May 2022
Australian manufacturing is thriving
CommBank’s inaugural Manufacturing Insights Report shows that the Australian sector is in great shape.
1 April 2022
The regtech solutions transforming compliance
Proven by the world’s largest institutions, regulatory technology (regtech) is an important tool for businesses of all sizes, with benefits extendi...
25 March 2022
Blockchain adds transparency to supply chains
Blockchain and smart contracts can help strengthen global supply chains impacted by the pandemic by adding transparency and enhancing reaction times.
25 March 2022
Supply chains manage ESG risk
Supply chains are in focus as businesses look to embed their ESG strategy across their operations
9 March 2022
How good are humans at detecting cyber attacks?
An organisation’s staff are at the forefront of its cyber defences. A new study investigates how to best train your staff for cyber attacks.
16 February 2022
Bridging the gap between machine and human decision making
The CommBank Behavioural Science team discusses transparency in automated decisions and embedding human values into AI systems.
4 February 2022
Investing in reimagined cross-border payment propositions
Following this year’s Sibos conference, we discuss our approach to investing in strategic global payments capability.
1 December 2021
The accelerating digital transformation of Australian business
Even before Covid-19, many businesses were looking for ways to digitise and go online. Learn more about digital transformation with CommBank Foresi...
15 October 2021
Developing a deeper understanding of your customers
Developing a deeper understanding of your customer’s changing needs can improve your business. Learn more about your customers today, with CommBank...
15 October 2021
Asia’s smart cities: putting sustainability first
Future-focused cities like Singapore use tech and big data to solve urban challenges, and promote sustainability.
17 August 2021
Making AI fit for purpose
Read about the 8 key principles that underpin the federal government’s ethical AI framework.
12 August 2021
How data can help unlock the future economy
Data and analytics can help change our behaviour and inform the decisions required to address the planet’s challenges.
31 May 2021
Unleashing the potential of technology
The CommBank Emerging Technology team has a mission to accelerate the Bank’s adoption of new and emerging technologies.
11 May 2021
Build cyber security into company culture
The key to fortifying your defence against cyber breaches is to build accountability into every role in your organisation.
28 April 2021
Cyber security is everyone’s business
We discuss security in the current environment, what’s at stake for your business, and what you need to do to manage your cyber risk.
16 February 2021
Optimism, entrepreneurship and regional hubs to mark post-Covid Australia
In CommBanks first Navigating a new landscape webcast, futurist Bernard Salt predicts that post-Covid Australia will be characterised by optimism, ...
5 February 2021
The way we work has changed forever
RedBalloon’s Naomi Simson shares her insights for businesses that have been forced to pivot and digitise in response to the coronavirus.
5 February 2021
Data – Are you investing in one of your biggest assets?
Without data, your business is at risk of failing to meet customer expectations, handing market share and profitability over to your competitors.
4 February 2021
Evidence based financial wellbeing
By understanding how people make financial decisions, we can better design products and services that seek to improve our customers’ financial well...
28 November 2020
Removing cash from your business
History shows that crises often lead to significant change in the way things are done
18 November 2020
How to address the weakest link in your business' cyber defences
As cyber crime rises, so should our efforts to boost security and address one of the weakest links in cyber defence – people.
12 November 2020
How to make cyber security integral to your online business
In the age of coronavirus, protecting one's online business has become more vital than ever. We explore three ways to integrate cyber security into...
8 November 2020
Liberating staff through Robotic Process Automation
Robotic Process Automation could prove an effective solution for businesses grappling with the impact of the coronavirus. Rather than replacing hum...
30 October 2020
Real-time, trackable cross-border payments edge closer
Payments the world over are becoming faster and marketplaces are increasingly interconnected.
9 October 2020
How to create a better digital experience using customer data
Kate Morris, founder of Australia’s beauty retailer Adore Beauty, shares her advice for answering customer pain points using data analysis.
1 May 2020
