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Latest healthcare reports

CommBank Health Insights Report

Discover how Australians spend on healthcare and what it means for businesses across the industry.

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2024 General Practioner (GP) Insights Report 

Based on the perspectives of 204 general practices across Australia, this report presents the findings, offers performance benchmarking by growth orientation and location of practice, and contains case studies of strategies in action.

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2024 Dental Insights Report

This report explores the responses to changing practice economics among 414 decision-makers from dental clinics across Australia. It provides insights to help practices navigate opportunities and challenges and inform decision-making.

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2024 Patient Experience Insights Report

This report is based on a survey of 1,127 Australians, tracking their preferences and expectations when visiting general practitioners, medical specialists, dentists and allied health professionals. 

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2023 Pharmacy Insights Report

Talent shortages, opportunities for digital transformation and sustainable practices are just some unearthed in our new report in partnership with UTS.

Download the report [PDF]
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2022 CommBank Health & KPMG Healthy Options Report

Produced by KPMG in partnership with CommBank Health, this report explores the current end-to-end delivery of healthcare in Australia from the perspective of consumers and healthcare providers.

Download the report [PDF]

Hear from some of our customers

For the latest research, insights and expert views on the big issues facing businesses, visit Brighter Perspectives.

Healthcare

Case Study: Maximeyes

How CommBank Smart Health helped Maximeyes enhance the practice and patient experience.
Healthcare

Case Study: My Compounding Pharmacy

Learn how My Compounding Pharmacy streamlined its processes by offering remote payments to customers, removing the need to store patient data.
Healthcare

Case Study: East Corrimal Medical Centre

East Corrimal Medical Centre is a family-owned practice that has serviced the local community for over 75 years.
Healthcare

Case Study: Kieser Australia

Kieser has spent nearly 60 years building centres of excellence for treating and preventing pain and promoting healthy ageing.
Healthcare

Case Study: City Fertility

City Fertility began as a one-doctor, one-scientist operation in Queensland. It’s now one of Australia’s leading IVF and fertility service providers.
Healthcare

Case Study: Eastbound Medical Clinic

Eastbound Medical Clinic (Eastbound) is a GP-owned and operated association of independent doctors and allied health professionals in Bentleigh Eas...

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Why CommBank Health?

We combine specialist banking and digital solutions with market knowledge to help healthcare businesses and professionals focus on what matters. 

Explore CommBank Health

Our network of Health Bankers are available to support your personal and business banking. Call 1800 222 484 (8am - 8pm on weekdays) or book a callback. 

Digital-first business banking and lending solutions designed to drive efficiencies and enhance your patients' experience. 

Access the latest sector-specific insights, reports, case studies and actionable business insights. 

Talk to our healthcare specialists

Call 1800 222 484 (8am - 8pm Syd/Melb time, Monday – Friday) or get in touch and we'll call you back. 

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Things you should know

  • The publications on this page are published solely for information purposes. As they have been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances and if necessary seek the appropriate professional advice. Any opinions, conclusions or recommendations are reasonably held or made, based on the information available at the time of each publications compilation, but no representation or warranty, either expressed or implied, is made or provided as to the accuracy, reliability or completeness of any statement made.