Help & support
Whether you're metro or regionally based, you need absolute confidence in your banking partner. You want your bank to not only deliver the right financial solutions, but also do the right thing by communities.
Being involved and engaged is a key part of our service. Our specialised NFP bankers are fully focused on providing the support and services you need.
Our transaction banking specialists understand the importance of protecting the flow of funds into your organisation. We offer a range of solutions designed to help drive operational and financial efficiencies for your organisation.
Our local bankers live and breathe their communities. You’ll also have access to Australia’s largest branch network and a 24/7 Australian-based virtual Business Service Centre. Discover the ways we support local not-for-profits and community groups.
Our Society Cheque Account is just one of the ways we help you to pay and get paid, with no monthly account fees or assisted transaction fees (other fees apply).
Making it easy for people and organisations to pay you, and enabling you to track and reconcile payments and generate compliant reports.
Provide a seamless website experience by personalising the BPOINT hosted payment page with your organisation’s logo.
SMART is our newest lightweight EFTPOS terminal, perfect for community groups and organisations that need to accept fast, secure payments in-store or on the go.
Essential Plus integrates your point of sale, so you don't have to manually type in payment or donation amounts.
Outdated technology can impact productivity and increase your operating cost. Through our partnership with Equigroup, you can cost effectively lease your IT assets in a carbon-neutral way through carbonZERO.
“It’s a privilege to be the banking partner for our Not-for-Profit clients. When you choose to partner with CommBank you’ll have access to a range of services, products and solutions, as well as the ability to leverage our extensive resources and partnerships. We look forward to the opportunity of working with you and supporting you in the ongoing delivery of your vision and mission.”
- Julienne Price, CommBank Head of Schools and Not-for-Profit Sector Banking
Connecting charities with surplus goods
Alison Covington walked away from a successful corporate career to create the Australian arm of Good360, an organisation that connects communities in need with unsold, brand-new goods which might otherwise have gone to landfill.
World-first 'One Stop One Story Hub' digital platform launches
The One Stop One Story Hub pilot will make it easier for victim-survivors of domestic and family violence to access a range of essential services without needing to retell their personal story to each service provider.
A great way to recognise and thank not-for-profit treasurers for their hard work as well as an opportunity to win one of four $5,000 for your not-for-profit or community group.
Held annually in partnership with Our Community, this week of free educational webinars aims to further develop the financial literacy skills of staff, volunteers, board members and treasurers.
Discover a range of free resources aimed at supporting the growth of financial capability and financial literacy skills across the not-for-profit sector.
Choose from a range of free guides which:
Designed for board members and CEOs, as well as those who are looking to increase their knowledge about the financials of the NFP Sector. The guide explores:
Whether you’re working full-time, part-time or receiving Government support payments such as Jobseeker or the Aged Pension, this workbook has been developed to help Australians focus on their finances. It contains simple steps as well as practical tools and tips to help you build confidence when it comes to managing money.
We’re committed to helping end financial abuse. No matter who you bank with, our domestic and family violence assistance program, Next Chapter, provides support for people who are experiencing domestic or family violence.
Answer a few simple questions and we’ll help you find grants, rebates and support you may be eligible to claim.
Answer a series of questions about your organisation's practices and understandings around hardware, software, security measures and compliance obligations. A free, tailored report is generated with next-step actions provided in priority order.
Get financial incentive to hire eligible participants in ongoing jobs by contributing to the initial costs of hiring a new employee.
Get access to discounts on a wide range of energy-efficent products for businesses to help cut power bills and reduce greenhouse gas emissions.
The publications on this page are published solely for information purposes. As they have been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances and if necessary seek the appropriate professional advice. Any opinions, conclusions or recommendations are reasonably held or made, based on the information available at the time of each publications compilation, but no representation or warranty, either expressed or implied, is made or provided as to the accuracy, reliability or completeness of any statement made. Commonwealth Bank of Australia ABN 48 123 123 124.
