Refund Portal

To process your business banking refund, you’ll need to log on and provide your nominated refund account details. To enter the refund portal, you’ll need the log on credentials provided in our original communication to you.

View our user guide for guidance on claiming your refund.

For any password resets and questions relating to your refund, please email us at BusinessBankingRefund@cba.com.au quoting your name/business name, User ID and refund amount.