Consolidate your payments

Lockbox can receive multiple payment types including cheques and electronic payments as well as handle multiple document types including remittances and other correspondence sent via paper, email or fax.

The documents are then scanned and intelligent matching software is used to correlate values.

Lockbox provides simple, standardised remittance processing, or more complex and customizable documents and rules.

Reports can then be transferred to your accounts receivable system for your own internal reconciliation purposes.

Business Benefits


Lockbox can handle multiple payment types including cheque and electronic payment, and receive multiple document types including remittances (with or without MICR/OCR line), plus miscellaneous or misdirected correspondence. Documents can be received in several formats such as paper, email and fax.

Our web portal enables access, viewing and downloading of images, data and reports, and the management and treatment of exceptions.

Our processing workflow manages the addition of every document into your archive and the management and treatment of exceptions.

Daily reporting provides for reconciliation and cash management which interfaces directly with your receivables system.

With a CommBank account, you can have funds credited to your account the same day, to ensure a healthy cashflow.


Discover which business accounts best suit your needs and your business.

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We offer a range of EFTPOS solutions that make taking payments easy. Our selector tool will find a device and Simple Merchant Plan that suits your business.

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Important information

Everyday Settlement available to eligible customers with a Commonwealth Bank business transaction account and a linked Commonwealth Bank merchant facility. ‘Same day’ includes all card sales before 5:30 pm (AEST).

As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances. Please view our Merchant Agreement, Financial Services Guide and Operator and User Guides at our Merchant Support Centre.