What you'll need

  • An FX approval code. If you don't have one, ask your Relationship Manager or call the FX Centre on 1300 222 339
  • Permission to create Maintenance Requests
  • Service Delegate authority (if submitting the request online)

Authorisation by a Service Delegate

  1. Log on to CommBiz, select Admin, then Maintenance Requests
  2. Select Enable Foreign Exchange, enter the provided FX Approval Code and select Next
  3. Download the CommBiz T&Cs, IPFX and Special FX T&Cs, then select the checkbox to accept
  4. Choose the number of authorisers, then select Next and Confirm
  5. A Service Delegate must now authorise the Maintenance Request

Authorisation by paper-based form

  1. Log on to CommBiz, select Admin, then Maintenance Requests
  2. Select Enable Foreign Exchange, enter the provided FX Approval Code and select Next
  3. Download the CommBiz T&Cs, IPFX and Special FX T&Cs and select the checkbox to accept
  4. Choose the number of authorisers, then select Next and Confirm
  5. Select the request number and select the checkbox if you are not able to proceed with Electronic Authorisation
  6. Select the checkbox to proceed to paper-based authorisation

    Note: This will remove the ability to authorise this request online and will require paperwork to be processed.
  7. Download the CommBiz form and select OK
  8. Review the details and check the organisation name is the correct trading entity name
  9. Sign the form and email it to bankfeed@cba.com.au