• What's this guide for?

    Learn how to make Direct Credit payments to accounts at any financial institution in Australia.

  • Why you'd do this

    To pay people and businesses using their account details.

  • What you'll need

    • A Create permission
    • The bank account details of the account you'd like to pay to


How to create a Direct Credit payment

Step 1

  • Log on to CommBiz and go to Payables > Direct Credit
  • If you've saved any templates you can pay from them. Go to Create payment from template and follow the steps
  • You can schedule a payment by changing the Process on date. You can also set-up a recurring payment by clicking Recurring schedule. Choose the frequency you'd like from the drop down menu
  • To make a payment, enter account details or search for an account in Pay from. Enter a Lodgement reference, which will show up on your statement
  • You can pay from and pay to more than one account. Click Add new row and enter the account details
  • Enter the details of the Pay to account or choose an account from the drop down list. Enter a Lodgement reference. The dollar amounts in Pay from and Pay to need to match
  • Before you submit, choose or search for a Trace account. If the Direct Credit can't be processed, the money will be returned to this account. Check the Australian Payments Clearing Association ID (APCA)1 and change it if you need
  • If you'd like to Send remittance advice2, tick the box
  • Click Submit
How to create a direct credit step 1

Step 2

  • If you chose to send remittance advice, you'll see the Beneficiary trace account details page. Click Add Remittance link. Check and update details. Click Save. Then click Submit
How to create a direct credit step 2

Step 3

  • Check the details of the Direct Credit payment. Tick the Notification boxes to be sent messages through each stage of the Direct Credit payment
  • Click Confirm
How to create a direct credit step 3

Step 4

  • The Direct Credit payment will be processed once it's authorised
  • If you can authorise payments too, you can find these in My Actions or My Summary from the homepage
How to create a direct credit step 4

Important information

  • You can save a Direct Credit payment as a template. This will save all the details you enter.

    1APCA ID: Direct entry payments include a unique six-digit number which identifies individuals and companies approved by financial institutions to use the system. This number is commonly referred to as an 'APCA Number' and is issued by financial institutions. CommBank will provide a generic APCA ID or some larger organisations may be issued with their own.

    2Remittance advice: This is a letter sent by a customer to a supplier to inform the supplier that their invoice has been paid. If the customer is paying by cheque, the remittance advice often accompanies the cheque.

    A transaction purpose is set by your service administrator and is a pre-set item you might make IMTs for e.g.: payroll, accounts receivable.

    This guide is published solely for information purposes. As this guide has been prepared without considering your objectives, financial situation or needs, you should consider its appropriateness to your circumstances and if necessary seek the appropriate financial advice before acting on information in this guide. Call 13 1998 or view the CommBiz Terms and Conditions.