Direct Credit payment

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What's this guide for?

Learn how to make Direct Credit payments to accounts at any financial institution in Australia.
Why you'd do this

To pay people and businesses using their account details.
What you'll need
- A Create permission
- The bank account details of the account you'd like to pay to

How to create a Direct Credit payment

Step 1

Log on to CommBiz and go to Payables > Direct Credit
If you've saved any templates you can pay from them. Go to Create payment from template and follow the steps
You can schedule a payment by changing the Process on date. You can also set-up a recurring payment by clicking Recurring schedule. Choose the frequency you'd like from the drop down menu
To make a payment, enter account details or search for an account in Pay from. Enter a Lodgement reference, which will show up on your statement
You can pay from and pay to more than one account. Click Add new row and enter the account details
Enter the details of the Pay to account or choose an account from the drop down list. Enter a Lodgement reference. The dollar amounts in Pay from and Pay to need to match
Before you submit, choose or search for a Trace account. If the Direct Credit can't be processed, the money will be returned to this account. Check the Australian Payments Clearing Association ID (APCA)¹ and change it if you need
If you'd like to Send remittance advice², tick the box
Click Submit

Step 2

If you chose to send remittance advice, you'll see the Beneficiary trace account details page. Click Add Remittance link. Check and update details. Click Save. Then click Submit

Step 3

Check the details of the Direct Credit payment.
New payee search information will display if this payment is to an account you’ve not transferred to before. Visit CommBiz NameCheck for more information
Tick the Notification boxes to be sent messages through each stage of the Direct Credit payment
Click Confirm

Step 4

The Transaction Advice screen is displayed, advising that the payment is now awaiting authorisation
If you can authorise the payment, the Authorise button will appear
Otherwise, Authorisers can locate the transaction in Pending Authorisations on the homepage or under Payments (or Payables) in Authorisations Required
If you click OK – you will be returned to the Create Direct Credit screen

Reduce false-billing scams

NameCheck is our security tool which reviews the bank account details you enter for a non-bulk payment to a first-time payee using Direct Credit, Priority Payment and Fast Payment via CommBiz.

Learn more

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CommBiz help

Important information

You can save a Direct Credit payment as a template. This will save all the details you enter.

¹APCA ID: Direct entry payments include a unique six-digit number which identifies individuals and companies approved by financial institutions to use the system. This number is commonly referred to as an 'APCA Number' and is issued by financial institutions. CommBank will provide a generic APCA ID or some larger organisations may be issued with their own.

²Remittance advice: This is a letter sent by a customer to a supplier to inform the supplier that their invoice has been paid. If the customer is paying by cheque, the remittance advice often accompanies the cheque.

This guide is published solely for information purposes. As this guide has been prepared without considering your objectives, financial situation or needs, you should consider its appropriateness to your circumstances and if necessary seek the appropriate financial advice before acting on information in this guide. Call 13 1998 or view the CommBiz Terms and Conditions.

Creating a Direct Credit payment

What's this guide for?

Why you'd do this

What you'll need