Help & support
Process private health fund claims on the spot, with gap payments processed via patient’s debit or credit card, in a single transaction.
Use as a standalone device, or integrate with leading Practice Management Software (PMS).1
Take payments wherever your patients are – in your practice or out in the community.2
Enhanced connectivity with Dual SIM and Wi-Fi.3
Manage your workflow with confidence, with gap payments settled same day4 and health fund contributions settled next day.
Facilitate payments with accessibility mode and tactile indicators for people living with vision or motor impairment.
Your terminal data is sent instantly to the Smart Health Hub, where you can:
24/7 Australian-based support
Whenever you need us, we have our specialists on standby.
Protecting you and your customers
Industry-standard security to help protect you, your business and your customers from fraud.
Accidents happen but we’re ready
If anything happens to your EFTPOS terminal, we’ll get you a replacement within four hours.5
As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances. Please view our CommBank Smart Health Terms and Conditions (PDF), Financial Services Guide (PDF) and Operator and User Guides at our merchant support hub.
1 PMS Integration partners include BestPractice, Dental4Windows and Optomate
2 Private Health claims can be processed only within the practice. Medicare claims can be processed outside of practice. Medicare claims on Smart terminal coming soon.
3 Subject to network coverage and compatible areas.
4 Same Day Settlement is available on all EFTPOS transactions made before 9.30pm (Sydney/Melbourne time) and all eCommerce transactions made before 5:30pm (Sydney/Melbourne time) for eligible customers with a CommBank transaction account and a linked CommBank merchant facility.
5 Replacement within 4 business hours in all locations except remote areas. 3 to 5 business days for remote areas. A remote area is not serviced by a technician and only phone support is available.
6 For Interchange pricing a joining fee may apply if you settle to another financial provider.