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Existing merchant customers
Call 1800 230 177 any time
Merchant application enquiries
Call 1800 730 554
8am - 6pm
(Sydney/Melbourne time)
Overseas? Call +61 2 9009 0593
Call 13 1998 any time
Overseas? Call +61 2 9009 0593
You can also locate your local Business Banker
This is a booklet that all new merchant customers get, which lets you know your rights and obligations and what you need to do to use your Facility properly.
Helpful numbers, hints and tips to print and keep on hand. Includes most frequent decline codes.
Gives you information about CommBank, the services and types of products we can offer you, how we get paid for them, and how we handle internal and external complaints.
Send your completed form to:
Merchant Services
PO Box 4086
Parramatta NSW 215, or
Fax: 1300 309 194, or
Email: MerchantMaintenance@cba.com.au
Send your completed form to:
Fax: 1300 309 194 or
Email: MerchantMaintenance@cba.com.au
As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances. Please view our Merchant Agreement, Financial Services Guide and Operator and User Guides above.
