Fraud is on the rise, and can happen to any business that accepts payments. Learn the steps that you and your employees can take to help protect your business from merchant fraud.
Within your welcome kit bag you've been provided with Manual Vouchers to process transactions when your terminal is offline. You can order more Manual Vouchers at the stationery store.
You should use a Manual Voucher if:
A range of videos that help you get the most out of your Albert terminal.
A booklet that all new merchant customers get. It lets you know your rights, obligations and what you need to do to use your Facility properly.
Issued: 1 April 2020
Information about CommBank, the services and types of products we can offer you, how we get paid for them, and how we handle internal and external complaints.
Download Change of bank account details form
Download Refund limit change request form
Send completed form to:
Fax: 1300 309 194, or
Email: merchantmaintenance@cba.com.au
Overseas? Call +61 2 9009 0593.
You can also locate your local Business Banker
As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances. Please view our Merchant Agreement, Financial Services Guide and Operator and User Guides above.
