Help & support
QuickCash envelopes are sealed, tamper-proof bags that can be used by eligible and approved CommBank business customers to deposit cash and cheques, through the designated Quick Deposit chute at select branches during operating hours.
They can facilitate secure cash handling practices due to the tamper-proof nature of the envelope.
To use the QuickCash Service, you must be a CommBank business customer and hold an active account from the list below and meet eligibility criteria (or otherwise be approved to use the QuickCash service):
For eligible business customers, QuickCash envelopes can be ordered by messaging us on the CommBank app, by contacting your Relationship Manager, or by ordering at your local branch. You must be an account holder or authorised signatory to be able to place an order.
Please note: they will only be delivered to your business address and not a PO Box or CommBank Branch. You can locate your nominated business address by logging on to CommBiz or NetBank.
For the Bank to process the QuickCash bag seamlessly, you must ensure that the envelope includes the following:
Customers are responsible for all of their QuickCash service deposits. We suggest only the following individuals have access to deposit to your account:
We remain committed to supporting your banking needs. There are a range of other CommBank services for depositing cash and cheques that may be available to you as part of your existing products and services.
These include:
Fees, charges, terms and conditions and eligibility criteria apply to all products and services listed. Please refer to commbank.com.au/bta-terms for more information regarding these products and services.2
As this information has been prepared without considering your objectives, financial situation or needs, you should consider its appropriateness to your circumstances. For more information, you can view the Terms and Conditions - Deposit in Sealed Envelope (QuickCash).
1 Eligibility for the QuickCash service is determined by the Bank. You can find out if you are eligible by contacting Business Banking Services on 13 1998, or you can speak to your Relationship Manager, or by visiting your local branch.
2 The QuickCash service operates in conjunction with and need to be read together with the Business Transaction & Savings Accounts Terms and Conditions and Electronic Banking Terms and Conditions available at commbank.com.au/bta-terms or from any branch of the Commonwealth Bank. The target market for these products will be found within the product’s Target Market Determination, available here.
Fees apply when the number of Quick Deposit, Cheque and Assisted transactions for the month exceed the relevant number of transactions included in the Monthly Account Fee.