Communities are at the core of our vision to excel at securing and enhancing the financial wellbeing of people, businesses and communities. We have been supporting the communities where we live and work for more than 100 years. Today our people are more involved in our communities than ever, through a wide range of volunteering programs and our Staff Community Fund, the longest-running fund of its kind in Australia.

In the 2016 financial year we invested more than $262 million in our community in the form of cash, time, foregone revenue and program implementation costs.

Image of a small hand on top of a larger hand representing Commonwealth Bank of Australia's community investment figure

More than $262m in community investment

Facilitating employee volunteering and skilled secondments

We encourage our employees to share their time and expertise with community organisations, with unlimited volunteering hours permitted, subject to manager approval. We encourage a culture of volunteering to provide a focused and relevant benefit for the community, while offering personal development opportunities for our people. Our Skilled Volunteering program offers community organisations access to volunteers with specific skills and expertise essential to their sustainability.

During 2016, more than 5,000 employees volunteered in 264 domestic and international community organisations representing more than 31,000 volunteer hours. In addition and since 2011, 83 of our people have participated in the six-week Jawun Indigenous Secondment Program to Indigenous communities.

Case Study


Since 2007 we have awarded over $13.7 million to 1,600 Australian youth-focused organisations, supporting a range of programs across education, health and social inclusion.

Supporting local communities with targeted activities

The Staff Community Fund has been running since 1917, making it Australia’s longest-running workplace-giving program. We match staff contributions dollar for dollar and cover all administrative costs to ensure 100 per cent of the money raised is distributed directly to not-for-profit organisations.

The Group has the highest participation rate of employees for an organisation its size, with more than 13,200 members at June 2016. Through our Staff Community Fund we provided 229 community grants to local community organisations nationally, an investment of over $2 million focused on improving the health and wellbeing of Australian youth.

Community partnerships

We have long-term partnerships with a range of national community organisations. As well as offering financial support, we leverage our nationwide scale to promote partner organisations and their causes to the wider community.

The Clown Doctors is a not-for-profit organisation that reaches more than 180,000 sick children and their families in major hospitals across Australia, bringing smiles to children's faces. Our people and customers come together each year for our month-long fundraiser, culminating with Smile Day on April 29. In the 2016 financial year we donated $364,875, in addition to donations from our people and customers totalling $150,000.

Midnight Basketball helps underprivileged youth living in high-risk areas around Australia to participate in sport and educational activities on Friday and Saturday nights. Young people are given a nutritious dinner, and in keeping with Midnight Basketball's motto, 'No Workshop, No Jumpshot', they participate in compulsory life skills workshops on drug and alcohol abuse, anger management, finding employment and financial literacy, before being dropped home to their front door before midnight.

We have also supported:

  • Cricket at all levels for more than 29 years. Our partnership covers the Australian Men's Test team, the Southern Stars, the National Indigenous Cricket Championships, Imparja Cup and the Australian Country Cricket Championships. We've also continued to support local cricket clubs with the CommBank Cricket Club Sponsorships. The two-year sponsorship initiative is part of our long term commitment to supporting cricket at all levels. We have invested more than $1.5 million in local cricket clubs over the past four years, and have reached a third of all clubs across Australia with our support and grant packages.
  • Australian of the Year Awards for more than 36 years. We are proud to be associated with a program that recognises outstanding individuals who are making a positive difference to Australian communities and our country. Each national finalist exemplifies excellence and leadership in his or her field. As part of our support of this partnership, during 2015, we launched the Australian of the Day initiative to tell the stories and celebrate the everyday Australians that make this country extraordinary, but may not get the recognition.
Image of a hand with palm facing up representing volunteer hours contributed to communities by Commonwealth Bank employees

31,000 volunteering hours to 264 community organisations

Contributing to disaster relief

In the 2016 financial year, along with many of our employees, we supported communities impacted by natural disasters including those affected by bushfires in Victoria, South Australia and Western Australia and flooding in Eastern New South Wales through various grants and recovery programs. In addition, we have provided support to our agribusiness customers, including a range of measures to help dairy producers struggling with the recent fall in milk prices.

ANZAC Centenary

Between 2014 and 2018, Australia is commemorating the ANZAC Centenary, marking 100 years since our nation's involvement in the First World War. In 2014 we partnered with the Australian Government and Telstra to deliver the Spirit of ANZAC Centenary Experience, a travelling exhibition that brings a piece of ANZAC history to communities all over Australia. We have made a $12 million total contribution, including a $2 million donation to the ANZAC Centenary Public Fund. To date the Exhibition has visited 11 locations across Australia, and has been attended by more than 177,000 people.