Help & support
Not only does conditional pre-approval show sellers that you’re serious, but it can also help to be well progressed with your finance, helping you focus on finding your ideal property.
Ready to renew your conditional pre-approval? See how below:
From reviewing the contract to collecting your keys, Home-in’s experienced team and secure, award-winning app will help guide you through every part of the conveyancing process. Built by CommBank and trusted by thousands of Australian home buyers, Home-in provides real-time status updates, support on evenings and weekends, six-hour contract reviews1, and one of the industry’s best on-day settlement rates2.
Receive this offer when you settle with a CommBank home loan and use Home-in3.
One of the many great benefits of a CommBank home loan is market-leading conveyancing from Home-in.
Legal advice in six business hours1 so you can confidently make an offer.
With one of the highest on-time settlement rates, get the keys to your new home on schedule with less stress and cost2.
Extended hours live chat and phone support 8am-8pm weekdays and 10am-4:30pm on Saturdays (Sydney and Melbourne time).
Did you know that as a homeowner with CommBank, you could enjoy personalised benefits through the CommBank Yello recognition program?4 Simply make 30+ transactions a month and have an active CommBank home loan to become eligible for CommBank Yello Homeowner. Benefits include:
Negotiate your rate with a Home Lending Specialist when you apply for a Standard Variable Rate home loan with a Wealth Package.
Make your money work harder by saving on interest and paying off your home loan sooner with multiple offsets with no set-up fee.
Follow your application through to settlement with Home Hub in the CommBank app.
Book instantly to speak to a Home Loan Specialist at a time that suits you.
Redraw, change your repayments or loan type to better meet your needs and more.
Fast-track your call, see expected wait times and connect with a specialist in the CommBank app.
Get instant help from our virtual assistant or chat to a specialist.
1 Contracts are reviewed within six business hours 95% of the time (October 2023). To ensure contracts are reviewed within six business hours, customers must upload the entire contract within the Home-in app.
2 Home-in has one of the highest on-time settlement rates in the industry with 95% of Home-in customers settling on time in 2023.
3 CommBank Exclusive Offer: You’re eligible for the offer if you settle on a property with a CommBank home loan, and use the in-app legal services provided through Home-in. To secure the offer you will need to engage the services of Home-in’s partner law firm via the Home-in app.
Eligible customers will receive a discount of $500 off the conveyancing fee, and disbursements are additional and charged at cost. Home-in reserves the right to terminate the offer and change the pricing at any time. Find out more about Home-in's pricing by visiting www.home-in.com.au/pricing.
4 Ongoing eligibility conditions apply for CommBank Yello. Offer eligibility conditions also apply and offers may vary between customers. For more information visit commbank.com.au/commbankyello
5 The CommBank Yello Cashback Offers program (‘CommBank Yello Cashback Offers’) rewards you with cashback after you activate (where required) an offer presented to you via the CommBank app and you make a purchase in accordance with the Terms and Conditions of that offer. Cashback is typically received within 14 business days of a qualifying purchase, but in some cases may take longer. If you are not already enrolled, you can enrol if you are at least 18 years old, hold an eligible CommBank credit or debit Mastercard, Business credit card or StepPay digital card and meet the ‘Base eligibility criteria’ in the CommBank Yello Terms and Conditions. CommBank travel money cards, corporate credit cards, business debit cards and pre-paid Mastercards are not eligible. Your participation in CommBank Yello Cashback Offers is governed by the full Terms and Conditions available in the CommBank app.
