Help & support
Your home loan statements are provided twice a year, in January and July. If there are specific changes to your loan, such as an interest rate change, or if you switch your loan type or increase repayments, you’ll receive a confirmation of the change within your ‘Transactions’ listing and the date it happened.
1. Statement number: The number of statements issued to you from your home loan start date.
2. Required payment/repayment amount: The minimum amount you have to pay to ensure your loan is paid off within the agreed term. If you've chosen to make Interest Only payments (as in the case of this example), then 'Interest Only' will be shown here.
3. Interest rate: This shows your current interest rate. If there were any changes during the statement period, they will be shown on the ‘Transaction’ page.
4. Loan balance: This is the balance owing on your loan at the statement’s end’ date. Please note this is not a 'payout' figure.
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