Help & support
One of the many great benefits of a CommBank home loan is market-leading conveyancing from Home-in.
Legal advice in six business hours¹ so you can confidently make an offer.
With one of the highest on-time settlement rates, get the keys to your new home on schedule with less stress and cost².
Built by CommBank and committed to securing your personal information during one of the biggest financial transactions in your life.
Complete your home buying journey in your own time or on the move with paperless conveyancing, free digital ID verification, live chat and more.
Extended hours live chat and phone support 8am-8pm weekdays and 10am-4:30pm on Saturdays (Sydney and Melbourne time).
Benefit from fixed conveyancing fees and a discount when you settle with a CommBank home loan and use Home-in*.
Receive a discount when you settle with a CommBank home loan and use Home-in4
Get a contract reviewed in six business hours1 as part of your CommBank home loan.
Search with confidence – speak with a CommBank Home Lending Specialist at a time and place that suits you.
Visit www.home-in.com.au for more information, or reach out to the friendly team at support@home-in.com.au.
Book instantly to speak to a Home Loan Specialist at a time that suits you.
Redraw, change your repayments or loan type to better meet your needs and more.
Fast-track your call, see expected wait times and connect with a specialist in the CommBank app.
Get instant help from our virtual assistant or chat to a specialist.
¹ Contracts are reviewed within six business hours 95% of the time (October 2023). To ensure contracts are reviewed within six business hours, customers must upload the entire contract within the Home-in app.
² Home-in has one of the highest on-time settlement rates in the industry with 95% of Home-in customers settling on time in 2023.
3 CommBank Exclusive Offer: You’re eligible for the offer if you settle on a property with a CommBank home loan, and use the in-app legal services provided through Home-in. To secure the offer you will need to engage the services of Home-in’s partner law firm via the Home-in app.
4 Eligible customers will receive a discount of $500 off the conveyancing fee, and disbursements are additional and charged at cost. Home-in reserves the right to terminate the offer and change the pricing at any time. Find out more about Home-in's pricing
