CommBank service updates

The latest on planned maintenance, system issues and events affecting customers, including online banking, payments and merchant terminals.

Planned maintenance

Tuesday, 10 March - Wednesday, 11 March 2026

Ceba and Messaging will be undergoing maintenance between 9.00pm Tuesday 10 March - 7:00am Wednesday 11 March AEDT.

The platform may not function as usual, and you may see unexpected errors during this time if you message us. Where possible, message us before or after the scheduled maintenance period.

Thank you for being patient during the maintenance period.

If you want to report your lost/stolen card or believe you have been the victim of a fraud or scam during this time, please call us on 13 2221.

Friday, 13 March - Saturday, 14 March 2026

CommBiz
CommBiz and CommBiz Mobile will be unavailable between 10:00pm Friday 13 March - 2:00am Saturday 14 March AEDT.

Thank you for your patience.

On public holidays, our branches and contact centres may be closed or have limited operating hours.

You can message us 24/7 in the CommBank app for any urgent queries. Simply tap on help and ask a question. Our virtual assistant Ceba will respond instantly or send your enquiry to a specialist. Message us now or learn more.

Payments scheduled over public holidays are processed on the next business day. Please allow 24 to 48 hours for funds to be received after processing.