Help & support
The reference rates listed below are our variable interest rates before any discounts have been applied, such as Wealth Package discounts or personalised rates tailored at application submission.
When interest rates increase, your minimum required repayment amount may also increase. We’ll give you notice before the new amount takes effect.
From Saturday 16 May, you can view your new interest rate
In the CommBank app:
In NetBank:
From Sunday 17 May, you can check your repayments
Log in to the CommBank app or NetBank and view your home loan transactions. If your repayments are increasing, you’ll see a message in your transaction listing showing the change and effective date. If your current direct debit doesn’t cover the new minimum required repayment, we’ll automatically increase it to the required amount.
Option to start paying your new repayment amount sooner
If your repayments are increasing and you’d prefer to start paying the new amount sooner, you can update your direct debit using the Change Repayment tool in the CommBank app or NetBank from Saturday 16 May. Starting earlier is optional and may help reduce the interest you pay over the life of your loan.
Estimate how your repayments may change
If you’d like to understand how your repayments might change, you can use our home loan repayments calculator, select 'input interest rate' and add the 0.25% p.a. increase to your current rate, then adjust the loan amount and term to match your situation.
The interest payable and your payment will automatically increase from Friday 15 May and will follow your regular payment cycle. From Saturday 16 May, you’ll be able to see your new interest rate in the CommBank app and NetBank.
In the CommBank app, you can:
In NetBank, you can:
For ways to manage your home loan, visit the ‘Manage your home loan’ page on our website.
If you have questions about your rate or repayments, you can message us in the CommBank app at any time.
If you’re concerned about your repayments, please contact us as soon as possible. We’ll work with you to understand your situation and discuss the options available. You can also find more information on our financial hardship page.
^ The reference rate is our variable interest rate before any discounts. Your current interest rate can be found in NetBank and the CommBank app.
Commonwealth Bank of Australia ABN 48 123 123 124. Australian credit licence 234945.
