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In what was a very busy housing market, CBA recorded above system (market) growth in home loans - up 8.5 per cent with a $40.4 billion increase in the 12 months to December 2021.
The CommBank App remains popular, with 6.6 million users, 9 million daily log-ins, and a positive net promoter score of 30.7 – the best among the major Australian banks.
7 million visits to the Group’s COVID support page; introduction of vaccination hubs around Australia; 1.8 million customers contacted regarding natural disasters.
CBA lent $60 billion to Australian businesses in the 12 months to 31 December 2021 and $2.8 billion through the Government’s SME Guarantee Scheme.
The Group maintained strong balance sheet settings and remains 73 per cent deposit funded.
23% uplift in cash profit for 1H22, supported by strong business outcomes, reduced remediation costs and lower loan loss provisions due to an improved economic outlook but impacted by lower margins.
Commonwealth Bank remains committed to making a positive contribution to its customers, communities and people.
Financial results hub
An overview of news about Commonwealth Bank's full- and half-year financial results, including results from FY21.