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Why has my life insurance or income protection policy held in super been cancelled?

See all Life insurance FAQs

Last updated 04 April 2017


If you’re 65 or older and you wish to keep your life insurance or income protection in super, you must confirm you’re still eligible to contribute to super. Government legislation specifies what age you can continue to contribute to super and pay your life insurance premiums by direct debit, credit card or cheque is considered a super contribution.

When we receive contributions from customers over 65, we ask for confirmation of eligibility. We must receive your eligibility confirmation to be able to accept your contributions which pay your insurance premiums for your policy held in super.  If we don’t receive this within the required time period, we cannot accept further contributions which can cause your policy to lapse.

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