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How do I switch to online statements?

Last updated 19 December 2017

As long as you’re registered for NetBank, you can easily switch to online statements. Here's how:

  1. Log on to NetBank (if you’re not registered, you can do that here)
  2. Go to the View accounts tab
  3. Select Statements, choose the relevant account and follow the steps
  4. Make sure your email address is updated.

If you have a joint account you’ll both need to be registered for NetBank and have a valid email address in NetBank to switch to online statements.

Can I switch back to paper statements?

If you want to move back to paper statements you can:

  1. Log on to NetBank
  2. Go to the View accounts tab
  3. Select Statements and choose the relevant account 
  4. Beside Receive my statements, select Paper (by mail) and Save
  5. Check your postal details are correct and then click Confirm.

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