How do I update my contact details in NetBank?
Last updated 21 February 2017
Log on to NetBank to update your Australian address and landline phone number:
- Go to Settings and select My contact details
- You'll be asked to get your NetCode (it will be sent to your phone), enter the code in NetBank and hit Next
- Update your details and Save changes.
- Review your update and Confirm. The update will happen immediately and we’ll send a message to your NetBank inbox with the details.
Tip - If you live in an apartment or unit do not include symbols in your address, enter it like this:
UNIT 123 456 SMITH ST
For security reasons, you cannot update:
- A Mobile number
- An Overseas address.
To change either of these call us at any time on 13 2221 (option 4), or you can drop into your nearest branch.