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How do I activate My Travel Money Card and set a PIN?

See all Travel Money Card FAQs

Last updated 30 September 2016

You only need to activate and set a PIN on your Travel Money Card if you purchased it via NetBank or if it is a replacement card.  If you purchased your card in a CommBank branch, your card will already be active, however, you’ll still need to set up a PIN.

To activate and set a PIN on your Travel Money Card in the CommBank app:

1.       Log on to the CommBank app

2.       Go to the Cards tab, select your Travel Money Card and follow the prompts to either Activate your card and set a PIN, or simply set a PIN if your card is already active.

To activate your cards in NetBank:

1.       Go to

2.       Enter your NetBank log on details

3.       Follow the Card activation links.

You can also activate your Travel Money Card by calling the Travel Money Customer Service Centre, 24 hours a day, 7 days a week:

If you are in Australia, call us on 1300 660 700; or

If you are overseas, call us on +61 2 9999 3283 (reverse charges accepted).

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