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Planned maintenance

  • Saturday, 28 February 2026

    NetBank and the CommBank app
    NetBank will be unavailable, and some CommBank app features will be limited or unavailable, between 1:30am – 5:30am AEDT. Customers will still be able to check balances and transactions in the CommBank app.

    Ceba & Messaging 
    Ceba & Messaging will be undergoing maintenance between 1:00am - 5:30am.
    The platform may not function as usual, and you may see unexpected errors during this time if you message us.
    Where possible, message us before or after the scheduled maintenance period. If you want to report your lost/stolen card or believe you have been the victim of a fraud or scam during this time, please call us on 132221.

    Complaints & Compliments
    The Complaints & Compliments portal and the 'Your complaints' homepage in the CommBank app and in NetBank will be unavailable between 1:30am – 5:30am.

    CommBiz
    CommBiz Mobile app will be unavailable between 1:30am – 5:30am. 
     

    Sunday, 1 March 2026

    Credit, debit and Travel Money Cards
    Your physical cards will still work while we update credit, debit and Travel Money Card features in the app and NetBank between 3:00am - 6:00am. 

    Ceba & Messaging 
    Ceba & Messaging will be undergoing maintenance between 2:00am - 6:00am.
    The platform may not function as usual, and you may see unexpected errors during this time if you message us.
    Where possible, message us before or after the scheduled maintenance period. If you want to report your lost/stolen card or believe you have been the victim of a fraud or scam during this time, please call us on 132221.

    Thank you for your patience while we work on our services.

Public holiday service availability

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