Cover for your family, friends & belongings 

Protect yourself on holiday

Travel insurance provides you with peace of mind and security when you’re travelling within Australia or overseas. Leaving you, your family, and friends to focus on enjoying your trip.

Accidents, lost luggage and events like flight delays happen. That’s why it’s important to make sure you have reassurance that you’re protected. 

Booked your flights or accommodation?

Now’s the right time to organise your travel insurance to make sure you’re protected. With Cover-More (our travel insurance provider) you also get a Money Back Guarantee1 – so if your plans unexpectedly change they’ll refund you the cost of your policy if you cancel within 15 business days of purchase.

How it works

  1. Compare plans, choose your cover, get a quote
  2. See if you need optional activity cover
  3. Check and declare any medical conditions
  4. Confirm your excess, pay your premium & you’re protected

Got a CommBank Low Fee Gold, Low Rate Gold, Gold Awards2, Platinum Awards or Diamond Awards credit card?

Explore more about international travel insurance included with these credit cards.

Tell me more

Travel insurance included in eligible CommBank credit cards

Compare plans

Comprehensive

Comprehensive overseas medical, lost baggage and cancellation cover for you and up to 10 named travel companions.

  • Available for single trips and multi-trips, in Australia and overseas

Essentials

A no-frills plan covering overseas medical and other cover for you and up to 10 named travel companions.

  • Available only for single-trips in Australia and overseas
  • Includes cancellation cover

Medical only

Only covers basic emergency overseas medical (excludes anyone with a pre-existing medical condition) and dental expense cover for you and up to 10 named travel companions.

  • Available only for single-trips overseas
  • Includes cancellation cover

Cancellation only

On some policies you can choose your own level of Cancellation Cover. The more cancellation cover you require the higher the cost may be.

  • Available only for single-trips overseas

Inbound Australia

Only available for non-Australian residents (you & up to 10 named travel companions) travelling to and around Australia.

  • Available only for single-trips

Single or annual multi-trip

Choose a policy to cover a single trip or if you travel frequently, consider an annual multi-trip policy. This policy covers you for an unlimited number of journeys of your choice, up to the duration you select, that are over 250kms from your home.

Check who & what is covered

This table is a summary of some of the key benefits of the International plans.

For everything that’s covered including limits, sub-limits, conditions and exclusions, carefully read our Product Disclosure Statement (PDS). Refer to our PDS for info on Inbound Australia and Domestic benefits.

Benefit
Comprehensive
Multi-trip or single trip
(Limits per adult unless otherwise stated)
Essentials
Single trip only
(Limits per adult unless otherwise stated)
Medical Only
Single trip only
(Limits per adult)
Cancellation Only
Single trip only
(Limit per policy)
Emergency medical & dental overseas
$unlimited

Excess applies
$unlimited

Excess applies
$unlimited

Excess applies
N/A
Hospital incidentals
$5,000
N/A
N/A
N/A
Travel delays expenses
$2,000
N/A
N/A
N/A
Additional expenses – your health
$unlimited

Excess applies
$unlimited

Excess applies
$unlimited

Excess applies
N/A
Additional expenses – non-travellers & others
$50,000

Excess applies
$50,000

Excess applies
$50,000

Excess applies
N/A
Resumption of journey
$3,000
N/A
N/A
N/A
Luggage delay expenses
$750

Excess applies
N/A
N/A
N/A
Money
$250
N/A
N/A
N/A
Rental vehicle insurance excess
$6,000
N/A
N/A
N/A
Loss of income
$10,400 3 total

Excess applies
N/A
N/A
N/A
Disability
$25,000 3

Excess applies
N/A
N/A
N/A
Accidental death
$25,000 3

Excess applies
N/A
N/A
N/A
Personal liability
$2,500,000
$1,500,000
$2,500,000
N/A

Doing more than relaxing? 

Consider adding activity cover 

Cruise cover  

  • Available on Comprehensive, Essentials, Medical only and Inbound Australia for an additional premium
  • Unlimited3 overseas medical expense cover during your cruise
  • Plus cover for emergency dental, evacuation ship to shore, lost or damaged formal cruise clothes, pre-paid shore excursion cancellation, cabin confinement due to illness or injury and marine rescue diversion

Refer to PDS for more info

Snow sports cover

  • Available on Comprehensive, Essentials, Medical only and Inbound Australia for an additional premium
  • Cover for emergency rescue, hire, repair or replacement of snow sports equipment, alternative ski arrangements due to weather conditions and more
  • Cover has clear exclusions e.g. not racing

Refer to PDS for more info

Motorcycle/Moped riding cover

  • Available on Comprehensive, Essentials, Medical only and Inbound Australia for an additional premium
  • Cover has clear exclusions e.g. not for motorcross, and clear inclusions e.g. you must meet licensing eligibility criteria and wear a helmet

Refer to PDS for more info

Adventure activities cover

  • Available on Comprehensive, Essentials, Medical only and Inbound/ Domestic Australia for an additional premium
  • Designed for the intrepid traveller. It covers a range of more adventurous sports activities not automatically covered in your policy
  • This includes abseiling, bungy jumping, jet skiing, jet boating, horse riding, white water rafting, scuba diving to a depth of 30m and more
  • Cover has exclusions and eligibility criteria for some activities

Refer to PDS for more info

Vehicle rental excess insurance cover

  • Already included in International Comprehensive cover and up to $6,000 on the Domestic plans

Refer to PDS for more info

Any existing medical conditions?

Why this is important

You and anyone travelling with you needs the reassurance that you’re protected, no matter what. That includes claims directly or indirectly relating to an existing medical condition.

Let’s debunk a myth - being honest about a medical condition doesn’t always mean you can’t get travel insurance.

It pays to be upfront when you answer this, give Cover-More a call if you’re not sure. 

What’s listed?

Conditions including acne, asthma, epilepsy, high blood pressure and more may be covered under certain conditions. While others, including these, are automatically covered:

  • Bell’s Palsy
  • Coeliac disease
  • Gastric & peptic ulcers
  • Graves’ disease
  • Hiatus hernia
  • Raynaud’s disease and more

For a full list of medical conditions and eligibility criteria, check our PDS.

Mine’s not there. Now what?

If all of your existing medical conditions or your travel companion’s conditions aren’t automatically included, you’ll need to complete an online health assessment as part of purchasing your travel insurance or call 1300 467 951 for help.

You’ll instantly know if they’re covered. If approved, you’ll need to pay an additional premium to cover your existing medical condition.

How to make a claim

Call Cover-More - our travel insurance provider

8am-5pm Mon - Fri and 9am-4pm Sat (Sydney/Melbourne time)

  • Within Australia: call Cover-More on 1300 467 951
  • From overseas: call Cover-More on +612 8907 5060  (call charges may apply)

If you’re unable to upload supporting documents, post them to:

CommBank Travel Insurance
c/o Cover-More
Private Bag 913
North Sydney NSW 2059
Australia

It’s important to also include your policy number and contact details.

What you'll need to submit your claim

View how to make a claim to see what you should consider and which documents and information to have handy before you make your claim.  

In an emergency

Make a local or international call

Within Australia: call Cover-More on 02 8907 5641 (24/7)

Within Australia, to report a lost or stolen CommBank card: 
call us on 13 2221 (24/7)

From overseas: call Cover-More on +61 2 8907 5641 (24/7)

From overseas, to report a lost or stolen CommBank card:
call us on +61 2 9999 3283 (24/7)

In an emergency

Money Back Guarantee

You can cancel or change your policy at any time before you leave home. If you cancel a policy within the cooling-off period (15 working days from purchase) Cover-More will give you your money back, provided you have not already made a claim under the policy or departed on your journey.

Call Cover-More on 1300 467 951 (8am-5pm Mon - Fri and 9am-4pm Sat, Sydney/Melbourne time) within the cooling-off period, to cancel your policy. 

Things you should know

Cover-More’s Money Back Guarantee means you can cancel or change your policy at any time before you leave home. If you cancel a policy within the cooling-off period (15 business days from purchase) Cover-More will give you your money back, provided you have not already made a claim under the policy or departed on your journey.

Call Cover-More on 1300 467 951 (8am-5pm Mon - Fri and 9am-4pm Sat, Sydney/Melbourne time) within the cooling-off period, to cancel your policy.

2 We’re simplifying our Awards credit card range, so Gold Awards customers will soon no longer be able to use their Gold Awards card.

To ensure that they continue to get great value, we’re upgrading Gold Awards customers (and their additional cardholder, if applicable) to a new Platinum Awards card at no extra cost. Read more

Maximum liability collectively for Loss of income, Disability, and Accidental death is $25,000

Before making a decision on CBA Travel Insurance, refer to our Product Disclosure Statement for full conditions.

CBA Travel Insurance is provided by Zurich Australian Insurance Limited, ABN 13 000 296 640, AFS Licence Number 232507 through its agent Cover-More Insurance Services Pty Ltd ABN 95 003 114 145, AFSL 241713 (Cover-More) for Commonwealth Bank of Australia (CBA).

Terms, conditions, restrictions, exclusions (including for pre-existing medical conditions and persons aged 74 years or over), limits and excesses may apply to all insurances. Please read the CBA Travel Insurance Combined Product Disclosure Statement and Financial Services Guide  for more information about CBA Travel Insurance.

Where used, the term “unlimited” only means there is no capped dollar sum insured. All costs and expenses claimed must be reasonable. You are only covered for treatment received and/or hospital accommodation during the 12 month period after the sickness first showed itself or the injury happened.

CBA and its related bodies corporate do not issue or guarantee this insurance. It does not represent a deposit with or liability of either CBA or any of its related bodies corporate. We do not provide any advice on this insurance based on any consideration of your objectives, financial situation or needs. If you purchase a CBA Travel Insurance policy, we (CBA) receive a commission which is a percentage of your premium.