Practices

We have in place a number of Codes and compliance programmes to assist us in providing a high level of service to our customers.  

Code of Conduct
Our Code of Conduct sets out expectations for how we act, solve problems and make decisions. It is a guide for how we do things at the Commonwealth Bank and describes the standards of conduct we expect. The Code connects our Purpose, Values Expectations (with a ‘Should We?’ test) and key Group Policies to help us to deliver outcomes for all our stakeholders.

Anti-Money Laundering and Counter Terrorism Financing
Under the Act, the Group has adopted an Joint AML/CTF Program that consists of a set of standards which set out how it identifies, mitigates and manages money laundering and terrorism financing risk.

Banking Code of Practice
The Banking Code of Practice (the Code) sets out the standards of practice and service in the Australian banking industry for individual and small business customers and their guarantors.

Insider Trading Guidelines
Our employees are required to act responsibly when they are aware of unpublished price-sensitive information about the Bank or any other company.

Political donations
Our Policy precludes the Group from making political donations. We may pay to attend events hosted by political parties with a business audience. We will disclose such payments where required under relevant electoral laws.