Our approach

  • As part of the Bank’s strategic priorities, we remain committed to helping Australia transition to a more prosperous, resilient and sustainable future.

    We continue to embed environmental and social matters into our strategy by focusing on sustainable practices, policies and outcomes. More information on our approach and progress is available in our 2025 Annual Report.

    We are progressing our climate disclosures in line with new mandatory climate reporting requirements and these are captured in our 2025 Annual Report.

We aim to build a brighter future for all by considering the diverse needs of our stakeholders and delivering balanced, sustainable outcomes over the long term. We proactively engage with stakeholders to inform our decisions and disclosures. Their input shapes our materiality assessment and helps us identify our key sustainability topics. 

 

Our approach to stakeholder engagement 

Engaging meaningfully with our stakeholders helps us to better understand and respond to their needs and perspectives. 

See our Stakeholder Engagement Approach.

 

Our sustainability materiality assessment process

Stakeholder insights also inform our materiality assessment, which identifies the sustainability-related impacts, risks and opportunities most important to our stakeholders and the Bank. 

More information on our materiality assessment and material themes is available in our 2025 Annual Report

Listening to our stakeholders

Reporting

We are committed to transparent reporting.

We continue to evolve our approach in line with global best practice and feedback from our stakeholders.

See our sustainability reporting and metrics

Policies and practices

We are focused on having the right policies, systems and processes in place to create long-term value.

See our policies & practices

Sustainability solutions

Our range of resources and products help customers understand their own carbon footprint and invest in sustainable options for their life, home and business.

Learn more about our sustainability solutions