Help & support
Our Environmental & Social (E&S) Framework provides the standards we seek to abide by, and the targets and commitments we are working towards.
We are committed to playing a leadership role in Australia′s transition to a net zero emissions economy by 2050, including setting interim targets. Read more on our climate change position.
Our range of sustainable resources and products help customers understand their own carbon footprint and invest in sustainable options for their life, home and business.
The Customer Advocate makes sure our customers are heard, understood and treated fairly throughout the Commonwealth Bank.
We have a range of security features and services to help keep our customers secure 24/7.
We are committed to ensuring our diverse supply chain reflects the communities in which we operate.
We continue to embed environmental and social matters into our strategy by focusing on sustainable practices, policies and outcomes.
Social
Inclusion and diversity
Our approach to inclusion and diversity builds inclusive behaviours to ensure our staff, stakeholders and the wider community are valued and respected.
Caring for our communities
We are committed to improving the wellbeing of the communities in which we live and work through our community investment activities.
Accessibility
Our aim is to become Australia’s most accessible bank, ensuring our communities can access financial products and services that meet their needs.
Indigenous Rights and Reconciliation
As Australia’s largest bank, we have a strong commitment to reconciliation with First Nations peoples.