Our Diversity, Equity and Inclusion strategy is centred on three key pillars:
- Foster care, equality and respect: We’re committed to care, equality and respect and the role they play in helping our people and our customers feel safe and included.
- Strengthen courageous inclusive decision-making: We listen to our people and our customers’ experiences and regularly review metrics and decisions to ensure they are fair and equitable.
- Amplify impact and deliver on our commitments: We partner with community organisations and academic experts to ensure our approach is evidence-based and share what we’ve learned together to accelerate positive outcomes.
The strategy is grounded in primary prevention, addressing attitudes, behaviours and norms that perpetuate inequality. Respect Lives Here is our key prevention initiative designed to help us build a shared understanding of respectful and disrespectful behaviours at work, the impacts they have, and the practical actions our people can take to be effective bystanders when they see or hear something that does not feel right.
Respect Lives Here is informed by our people’s lived experiences, and draws on the evidenced-based work of Our Watch, Griffith University and the University of New South Wales. Through education and leader-led discussions, Respect Lives Here addresses the attitudes, behaviours and standards that enable our people to foster a positive team culture and prevent harmful behaviours, such as sexual harassment or marginalisation at work.
Learn more about how we are supporting our customers and the communities that we serve.