Our approach

Inclusion and diversity is integral to our culture, our values and the way we do business.

Understanding and responding to the needs of our customers is best accomplished when our people and leaders reflect the diversity of our customers and their diverse views are encouraged and valued. 

Our strategy

Our Global Diversity and Inclusion strategy aims to deliver on our purpose and values by continuing to build an inclusive culture. It has three key pillars:

  1. Our People - Our workplace is one where diversity of thought is encouraged so everyone feels valued and heard and we create a sense of belonging.
  2. Our Customers - Our people understand different communities and use these insights and their own lived experience to provide a highly valued and innovative customer experience.
  3. Our Communities - Our communities recognise us as an authentic leader in diversity and inclusion, and building our external brand and relationships. 

Our progress

As part of our commitment to transparency and disclosure around our Inclusion and Diversity activities, we report our progress against our key goals, initiatives and measures including targets for the previous financial year in our annual report.

Key information

2019 Bloomberg Gender-Equality Index

We are proud to be included in the global 2019 Bloomberg Gender-Equality Index which recognises our commitment to transparency in gender reporting and advancing women’s equality.

Gender equality - In accordance with the Australian Workplace Gender Equality Act 2012, we have submitted our 2019 annual compliance reports for Commonwealth Bank of Australia, BWA Group Services Pty Ltd, Colonial Services Pty Ltd, Commonwealth Securities Limited and Commonwealth Insurance Limited.