Our approach

Diversity and inclusion is integral to our culture, our values and the way we do business.

Understanding and responding to the needs of our customers is best accomplished when our people and leaders reflect the diversity of our customers and their diverse views are encouraged and valued. 

Our strategy

In January 2018, we launched our new 2018+ Global Diversity and Inclusion strategy. The purpose of this strategy is to deliver on our vision and values by continuing to build an inclusive culture. It has three key pillars:

  1. Our People - Our workplace is one where diversity of thought is encouraged so everyone feels valued and heard and we create a sense of belonging.
  2. Our Customers - Our people understand different communities and use these insights and their own lived experience to provide a highly valued and innovative customer experience.
  3. Our Communities - Our communities recognise us as an authentic leader in diversity and inclusion, and building our external brand and relationships. 

Our progress

This year we published our first external Diversity and Inclusion Annual Report as part of our commitment to transparency and disclosure around our Diversity and Inclusion activities. It provides an overview of progress against our key goals, initiatives and measures including targets for the previous financial year (July 2016 – June 2017). 

Key information

WGEA logo

Gender equality - We are compliant with the Australian Workplace Gender Equality Act 2012, following submission of our 2018 annual compliance reports for Commonwealth Bank of Australia, Colonial Services Pty Ltd, Commonwealth Securities Limited and Commonwealth Insurance Limited. To improve the comparability of workforce composition data across industry, this year we are reporting at the entity level, rather than group level. 

We are recognised by the Australian Workplace Gender Equality Agency as an Employer of Choice for Gender Equality.