A message from CEO Matt Comyn
We have embraced APRA’s Prudential Inquiry report as a critical but fair assessment of the shortcomings in our governance, culture and accountability.
Our Remedial Action Plan outlines the steps our Board and senior leaders will take to respond to the Inquiry’s 35 recommendations – and to ensure we become a better, more customer-focused bank.
While work is well underway to strengthen governance, culture and accountability within the Commonwealth Bank, we recognise that it will take time to demonstrate real change.
We will continue to focus on delivering the plan and maintaining momentum to make CBA a simpler, better bank for our customers, and we will be transparent about the progress we’re making.
You can read about it here. We will report on our progress twice a year. Our next update will be in February 2020.