A message from CEO Matt Comyn
We embraced APRA’s Prudential Inquiry report as a critical but fair assessment of the shortcomings in our governance, culture and accountability.
Our Remedial Action Plan outlines the steps our Board and senior leaders are taking to respond to all of the Inquiry’s recommendations – and to ensure we become a better, more customer-focused bank.
While we remain on track to deliver the RAP and by doing so strengthen our governance, culture and accountability, we recognise that it will take time to demonstrate real change.
We will continue to focus on delivering the plan and maintaining momentum to make CBA a better bank for our customers, and we will be transparent about the progress we’re making.
You can read about our progress here. We report on our progress twice a year. Our next update will be in August 2021.