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100 years of corporate responsibility milestones




  • Ranked 4th overall in 2016, we have been recognised as the most sustainable company in Australia and the most sustainable bank in the world in the 2016 Global 100 (G100) Most Sustainable Corporations Index.


  • We have been on the CDP ASX 200 Climate Disclosure Leadership Index for seven consecutive years, and have achieved a score of 100 out of 100 for disclosure for the past two years.
  • 2016-2018 Corporate Responsibility Strategy endorsed by the executive committee
  • We exceeded our target to improve the financial literacy of one million kids by 2015. As at June 2015 more than 1.2 million kids had been booked to participate in one of our Start Smart workshops through their school
  • We reached our diversity target of 35 per cent women in Executive Manager and above roles
  • We become the number 1 Australian company on the G100 Global Index
  • We released our Financed Emissions Report, which provides an assessment of carbon emissions arising from our portfolio.


  • We published nine Environmental, Social and Governance (ESG) Lending Commitments to guide our approach to lending
  • We became a signatory to the Equator Principles, a voluntary set of guidelines to assess and manage environmental and social risks in project finance.


  • We exceeded our 20% carbon reduction target. Our goal represented an overall reduction of 34,550 tonnes of carbon (CO2-e). We met the target early and went on to surpass the target by an additional 10,658 t CO2-e, as at 30 June 2013
  • We achieved the number one position in customer satisfaction in all business areas.


  • We exceeded our target, set in 2009, of creating 350 career opportunities for Aboriginal and Torres Strait Islander Australians across the Group, with 354 opportunities created.


  • We released our Group Diversity Policy
  • We launched an unprecedented $65 million flood and cyclone financial assistance program
  • We finished construction of Commonwealth Bank Place, awarded the highest possible environmental rating of 6 Star Green Star
  • We were rated third in the global finance sector for carbon disclosure by the Carbon Disclosure Project
  • We launched our revised Sustainability Strategic Framework
  • Our culture change program and gender diversity initiatives were recognised by the prestigious global Catalyst Award
  • We committed to contributing an additional $100 million to the community over the next 10 years
  • We started matching staff contributions to the Staff Community Fund dollar-for-dollar.


  • We set a new diversity target of 35 per cent women in Executive Manager and above roles by December 2014
  • We launched our children’s financial literacy programs, StartSmart Primary and Coinland
  • We launched our first Reconciliation Action Plan.


  • We released our first annual Sustainability Report, with independently verified metrics
  • We set our carbon reduction target of 20 per cent by 2013 from the 2008-09 baseline
  • We launched the Indigenous Customer Assistance Line (ICAL) and the Indigenous Banking Team (IBT)
  • We became a Bangarra Dance Theatre partner
  • We launched the onemillionkids initiative, which aims to improve the financial literacy skills of one million Australian children by 2015
  • CommInsure adopted the United Nations Principles for Responsible Investment
  • Colonial First State Global Asset Management (CFSGAM) launched its Sustainable Property guide
  • We became a signatory to the UN Global Compact
  • We commenced reporting under the National Greenhouse and Energy Reporting Scheme
  • We received the Australian Sustainability Awards’ Special Award for Labour Relations and Human Capital Management.


  • We launched our First Diversity and Reconciliation Action Plan
  • Our Staff Community Fund started sponsoring Midnight Basketball
  • We began reporting carbon emissions to the Carbon Disclosure Project
  • We created a new Leadership Curriculum
  • We became the principal partner of the Imparja Cup
  • We began our major sponsorship of Clean Up Australia
  • We started promoting online statements, a major paper-saving initiative
  • We established our International Procurement Office in Hong Kong, helping monitor the social and environmental standards of our suppliers
  • We created our first sustainability strategy, with five foundations: people, customers, governance, environment and community
  • We commenced reporting under the Energy Efficiency Opportunity Act.


  • CFSGAM adopted the United Nations Principles for Responsible Investment.


  • We launched our Diversity Council, led by the CEO
  • The Group joined the Australian Business and Community Network.


  • We release our inaugural Disability Action Plan
  • We approve finance for our first renewable energy project – Lake Bonney wind farm in SA.


  • We launched the School Based Traineeship program for Indigenous students.


  • We launched our first Environment Policy
  • We began measuring and reporting carbon emissions
  • We received the Employer of Choice for Women Award.


  • We formed partnerships with the Breast Cancer Institute, the Prostate Cancer Foundation and Legacy.


  • Our partnership with Cricket Australia began.


  • We formed partnerships with Opera Australia and the Australian of the Year
  • We appointed our first female branch manager.


  • The Commonwealth Bank Staff Community Fund was formed.


  • The Commonwealth Bank was established.

Related information

We are making a positive impact through the way we do business and our role in society.

Learn about our progress during the 2015 financial year

Our 2016-2018 Corporate Responsibility Strategy is our roadmap to achieve our vision through the way we do business and our role in society.

Learn more

We have nine Environmental, Social and Governance (ESG) Commitments to guide us in making transparent and balanced decisions.

Learn more