The accelerating digital transformation of Australian business

With the pandemic accelerating an already powerful drive toward online business and digital transformation, we look at how organisations are transforming their operations and why.

Learn how to digitally transform your business

The hallmarks of a resilient business

Not for decades has the resilience of a business – its people, financials and operations – been tested in the way it has over the past year.

So what are the key characteristics that help resilient businesses survive and thrive?

Explore the characteristics of a resilient business

Building the workforce of the future

The future workplace is likely to be as much about human capital and connection as it is about flexible working arrangements, technical skills and digital transformation. 

Learn how to transform your workforce for the future

Developing a deeper understanding of your customers

Consumer behaviours are changing rapidly, driven by the pandemic and the broader social and economic transformation it has triggered.

We look at how customer preferences are evolving, and what you can do to improve customer segmentation and respond to their changing needs.

Read more on the benefits of staying in touch with changing customer needs

How to access and manage working capital for business success

Easier access to working capital is an essential step towards helping Australia’s businesses navigate today’s difficult trading conditions and drive the ongoing economic recovery.

Discover the importance of working capital

Things you should know

  • The publications on this page are published solely for information purposes. As they have been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances and if necessary seek the appropriate professional advice. Any opinions, conclusions or recommendations are reasonably held or made, based on the information available at the time of each publications compilation, but no representation or warranty, either expressed or implied, is made or provided as to the accuracy, reliability or completeness of any statement made. Commonwealth Bank of Australia ABN 48 123 123 124.