Tailored solutions for hospitality

From payments to cashflow, we understand the unique challenges and opportunities of the hospitality industry. 

We have a national network of bankers who specialise in hospitality banking solutions, in metro and regional locations. Our team has a deep understanding of the industry to help support your business goals.

  • In-person payments made simple

    Fast, secure POS-integrated EFTPOS so your customers never have to wait - with a range of hardware for in-store, or on the go. 

    • Get paid fast with same-day settlement
    • Integration with 300+ POS providers
    • Simple fees so you know what you'll pay

    See all payments

  • Smart terminal

    Our new standalone EFTPOS terminal (pictured above) with more connectivity options, apps and in-built features to help you take payments quickly – in store or on the go.

    See Smart terminal

  • Business accounts and cards

    Find the right banking solution for your business. 

    • Transaction and saving accounts
    • Business credit cards
    • Online business banking through NetBank and CommBiz. 

    Explore business accounts

  • Built-in data for your business

    Retain customers and attract new ones with real-time business and marketing insights from Daily IQ

    • Compare your performance against others in hospitality
    • Understand your customer demographic
    • Track your cashflow

    Explore Daily IQ

Smart Hospitality

Elevate your customer service flow with a payment solution designed for hospitality.

  • Take payments where your customers are
  • Delight diners with split bill capability
  • Increase tipping opportunities with simple tipping options per payment 

Explore Smart Hospitality

Introducing PowerBoard

Let PowerBoard advance your eCommerce agility with ease by taking care of your online payments landscape.

Discover more

Hospitality news & insights

The eCommerce trends set to accelerate in 2024

Consumers will be even more selective, payment flexibility and innovation will be vital, and new tools to boost online security will gain momentum.

Consumer Insights Report: Digital Distinction

CommBank’s latest Consumer Insights Report shows how businesses can enhance customer experiences as the rising cost of living brings on new spending, saving, and shopping behaviours.

How can clubs and hospitality venues avoid inflation’s big bite?

Clubs and hospitality venues face challenges as rising prices and interest rate hikes bite into consumer spending. Businesses may need to adapt their offerings and how they deploy staff to navigate the year ahead, say economists.

Get your apps talking to your POS

We've partnered with Doshii to make it easier for your restaurant, bar or cafe to integrate all the apps it needs to succeed.

Visit Doshii

Trusted by hospitality businesses across Australia

Salter Brothers

Salter Brothers has an enviable reputation for completing record-breaking hotel deals. Its Managing Director says that reliability and active management are just some of the reasons for its success.

Read Salter Brother's story

The Dandenong's Paradise Valley Hotel

The Paradise Valley Hotel is intent on reducing the food and general waste the business produces. This has spurred various initiatives, from sustainable sourcing of stock to donating unused food and recycling programs. 

Read Paradise Valley Hotel story


Merivale CEO, Justin Hemmes, said his strong relationship with the Bank has played an important part in the expansion of his business.

“CBA first supported Merivale back in 1998, when I took on the ambitious Establishment project [in George Street, Sydney], and their continued support highlights the bank’s commitment to companies like Merivale and to the hospitality industry in general."

Read Merivale's story


The Piccolo family of Griffith run a café by day and a fine dining restaurant by night, using produce and products from the local region. Or at least they did, before coronavirus. 

Read the Piccolo family's story

Jon van Grinsven

When eat-in dining was taken off the menu, QLD restaurateur Jon van Grinsven had to re-think his business approach – and he was so successful that his new take-away option is now permanantely on the menu. 

Read Jon's story

Howard Smith Wharves

"We’ve been open now over two years but last year was the toughest year I have experienced.

I remember calling Commonwealth Bank and right from the get go of the pandemic they said they would back us, so we were able to retain the majority of our staff,” Mr Flaskas said.

Read Howard Smith Wharve's story

Support & grants for hospitality

Answer a few simple questions and we’ll help you find grants, rebates and support you may be eligible to claim. 

NewAccess for Small Business Owners

This free and confidential mental health coaching program has been developed by Beyond Blue to give small business owners support during challenging times.

Wage Subsidies

Get financial incentive to hire eligible participants in ongoing jobs by contributing to the initial costs of hiring a new employee.

NSW Energy Savings Scheme

Making it easier for businesses to invest in an upgrade project to reduce energy use.

Thinking of switching from another provider?

Things you should know

  • https://www.commbank.com.au/articles/newsroom/2021/12/CBA-nudges-accelerating-economy.html

    The publications on this page are published solely for information purposes. As they have been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances and if necessary seek the appropriate professional advice. Any opinions, conclusions or recommendations are reasonably held or made, based on the information available at the time of each publications compilation, but no representation or warranty, either expressed or implied, is made or provided as to the accuracy, reliability or completeness of any statement made.

    Commonwealth Bank of Australia ABN 48 123 123 124.

    Daily IQ has been prepared as a research tool for general informational purposes only and should not be relied on to make business decisions or for account reconciliation. The information may be incomplete or not up to date and may contain errors and omissions. Any projections and forecasts are based on a number of assumptions and estimates, including future events and contingencies, which may be inaccurate. Commonwealth Bank takes its responsibility to protect the privacy of its clients very seriously and applies strict security and privacy controls to the way it handles information. This has been applied to Daily IQ.