Help & support
From payments to cashflow, we understand the unique challenges and opportunities of the hospitality industry.
We have a national network of bankers who specialise in hospitality banking solutions, in metro and regional locations. Our team has a deep understanding of the industry to help support your business goals.
Fast, secure POS-integrated EFTPOS so your customers never have to wait - with a range of hardware for in-store, or on the go.
Our new standalone EFTPOS terminal (pictured above) with more connectivity options, apps and in-built features to help you take payments quickly – in store or on the go.
Find the right banking solution for your business.
Retain customers and attract new ones with real-time business and marketing insights from Daily IQ.
Let PowerBoard advance your eCommerce agility with ease by taking care of your online payments landscape.
Consumer Insights Report: Digital Distinction
CommBank’s latest Consumer Insights Report shows how businesses can enhance customer experiences as the rising cost of living brings on new spending, saving, and shopping behaviours.
How can clubs and hospitality venues avoid inflation’s big bite?
Clubs and hospitality venues face challenges as rising prices and interest rate hikes bite into consumer spending. Businesses may need to adapt their offerings and how they deploy staff to navigate the year ahead, say economists.
Elevate your customer service flow with a payment solution designed for hospitality.
Taking payments on the go is essential for businesses today. With the CommBank Smart Mini, you can process payments from all major cards. It’s a seamless and secure process for your customers, and effortless to get set up with.
We've partnered with Doshii to make it easier for your restaurant, bar or cafe to integrate all the apps it needs to succeed.
Salter Brothers
Salter Brothers has an enviable reputation for completing record-breaking hotel deals. Its Managing Director says that reliability and active management are just some of the reasons for its success.
The Dandenong's Paradise Valley Hotel
The Paradise Valley Hotel is intent on reducing the food and general waste the business produces. This has spurred various initiatives, from sustainable sourcing of stock to donating unused food and recycling programs.
Merivale
Merivale CEO, Justin Hemmes, said his strong relationship with the Bank has played an important part in the expansion of his business.
“CBA first supported Merivale back in 1998, when I took on the ambitious Establishment project [in George Street, Sydney], and their continued support highlights the bank’s commitment to companies like Merivale and to the hospitality industry in general."
Piccolo
The Piccolo family of Griffith run a café by day and a fine dining restaurant by night, using produce and products from the local region. Or at least they did, before coronavirus.
Jon van Grinsven
When eat-in dining was taken off the menu, QLD restaurateur Jon van Grinsven had to re-think his business approach – and he was so successful that his new take-away option is now permanantely on the menu.
Howard Smith Wharves
"We’ve been open now over two years but last year was the toughest year I have experienced.
I remember calling Commonwealth Bank and right from the get go of the pandemic they said they would back us, so we were able to retain the majority of our staff,” Mr Flaskas said.
Answer a few simple questions and we’ll help you find grants, rebates and support you may be eligible to claim.
This free and confidential mental health coaching program has been developed by Beyond Blue to give small business owners support during challenging times.
Get financial incentive to hire eligible participants in ongoing jobs by contributing to the initial costs of hiring a new employee.
Making it easier for businesses to invest in an upgrade project to reduce energy use.
* https://www.commbank.com.au/articles/newsroom/2021/12/CBA-nudges-accelerating-economy.html
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Daily IQ has been prepared as a research tool for general informational purposes only and should not be relied on to make business decisions or for account reconciliation. The information may be incomplete or not up to date and may contain errors and omissions. Any projections and forecasts are based on a number of assumptions and estimates, including future events and contingencies, which may be inaccurate. Commonwealth Bank takes its responsibility to protect the privacy of its clients very seriously and applies strict security and privacy controls to the way it handles information. This has been applied to Daily IQ.
