Help & support
A custom terminal for hospitality, offering cloud-based POS integration, split billing, customisable tipping, and Pay at Table functionality.
1.1% transaction fee1 or custom pricing
$29.50 monthly rental
No lock-in contract2
Take payments at the table, bar, counter or anywhere on the floor. Orders flow straight to your Smart Hospitality terminal. No more running back to the POS to update customer orders.
Connect your POS to your terminal. Send transactions in one click - no manual entry or keying errors.
Supported POS systems include:
Use a different POS? Try our Smart EFTPOS terminal — it integrates with 110+ POS systems.
Doshii brings all your venue operations into one place – saving you time, cutting costs, and simplifying the way you manage delivery orders, menus, and hospitality apps.
We'll waive the subscription fee on any Doshii plan3 as long as you're eligible and if you:
Watch Smart Hospitality in action
Smart Hospitality is included for eligible Smart terminal users – you only pay your existing terminal rental and transaction fees.
Yes. If you already have a Smart terminal, you can download the Smart Hospitality app from the App Marketplace or contact our merchant helpdesk to provision it.
You can self-serve the process of setting up Smart Hospitality any time, at your convenience. If you operate within the hospitality sector and have a Smart terminal, simply open the Smart Hospitality app and follow the steps to get set-up and connect your POS.
If Smart Hospitality isn’t installed on your terminal, you can log into the App Marketplace and download it, or contact the Merchant helpdesk to have the app provisioned to your terminal(s).
1 1.1% transaction fee covers Mastercard, Visa, AMEX, JCB, eftpos, and UnionPay transactions (additional costs may apply for all other cards). AMEX/JCB is subject to approval, available to eligible customers only. Eligibility criteria, terms and conditions apply. Please contact AMEX for more information on 1300 363 614, available weekdays 8am to 6pm Sydney time.
2 No lock-in contracts: Cancel anytime, no fixed-term commitment. 30 days’ written notice for termination applies as per Terms and Conditions.
3 Eligible CommBank merchants in Australia using a CommBank EFTPOS terminal can enjoy any Doshii plan at no cost, including Ordering and Delivery apps, Business apps and Virtual Brands. Charges from app and POS Partners, as well as terminal fees, may apply. This offer is available to existing and new merchants that sign up to Doshii before 31 Dec 2026. Doshii may modify or end the offer at any time. For more, see full Offer terms and conditions on the Doshii website.
^ This link will bring you to the Doshii website, owned and operated by Doshii Connect Pty Ltd, a wholly owned but non-guaranteed subsidiary of the CBA. Any use of the Doshii website will be subject to and any information you provide to Doshii will be governed by the Doshii’s terms and privacy policy. CBA is not responsible for the services offered by Doshii and does not endorse or approve, or make warranties, representations or undertakings relating to the content of the Doshii website.
* Doshii is a registered trademark of Doshii Connect Pty Ltd. POS Integration powered by Doshii. View supported POS.
4 A Business Transaction Account is required to settle your transactions, if you apply online through NetBank. You can choose to settle your transactions to an alternate account held with us or another financial service provider by calling our Merchant Payment Solutions on 1800 730 554, any time after your application is finalised. Terms, conditions, fees and charges apply to Business Transaction Accounts and NetBank. Read the Terms and Conditions for Business Transaction and Savings Accounts (PDF) and the Electronic Banking Terms and Conditions (PDF) and consider whether these products are right for you. The target market for this product can be found within the product’s Target Market Determination.
As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances. View our Merchant Agreement (PDF 232KB), Financial Services Guide (PDF 72KB) and Operator and User Guides at our merchant support hub.
This page contains links that will bring you to a third party website, owned and operated by an independent party over which CBA has no control ("3rd Party Website"). Any link you make to or from the 3rd Party Website will be at your own risk. Any use of the 3rd Party Website will be subject to and any information you provide will be governed by the terms of the 3rd Party Website, including those relating to confidentiality, data privacy and security.
