Help & support
Accept fast and secure payments with the wireless Smart terminal. Use as standalone or integrate with one of 110+ POS systems. Customise with apps and get real-time reporting.
1.1% flat-rate transaction fee1
$29.50 monthly rental
No lock-in contract2
A portable device designed for businesses on the go. Connects to the Smart Mini app using Bluetooth. Simply enter an amount on your phone and customers can tap to pay, wherever you are.
1.1% flat-rate transaction fee1
$59 outright
No lock-in contract2
A hardwired terminal for reliable Broadband connectivity and uninterrupted service. Built to handle large transaction volumes. Features a physical PIN pad and integrates with 500+ POS systems.
1.1% flat-rate transaction fee1
$29.50 monthly rental
No lock-in contract2
Accept all essential payment types at the table, countertop or anywhere in-store. Broadband connectivity with 4G backup. Integrates with 750+ POS systems.
Tailored pricing for eligible businesses
$29.50 monthly rental
No lock-in contract2
A custom terminal for Medicare, private health fund claims and gap payments. Use as standalone or integrate with your Practice Management Software.
1.1% transaction fee1
$29.50 monthly rental
No lock-in contract2
A terminal and mobile payments3 solution designed to work within your existing workflows. Offers item-level surcharging, end-of-day reporting, and more.
1.1% transaction fee1 for in-store payments and tailored pricing for mobile payments
$29.50 monthly rental
No lock-in contract2
Fast payout with same-day settlement with a linked CommBank Business Transaction Account.4
Access 24/7 support when you need it, plus get a replacement terminal within 4 hours.5
Integrate your POS to automate reporting, improve accuracy and reduce manual entry of items.
Know that Australia's largest financial institution is working hard to protect your business from fraud.
EFTPOS stands for Electronic Funds Transfer at Point of Sale. It's an electronic payment system that allows your business to take funds from customers using their debit or credit card, or tap and pay device.
EFTPOS terminals enable the transfer of electronic payments, typically by card or digital wallet, from a customer's bank account to the merchant's
Once the customer inserts or taps their card or digital wallet to the EFTPOS terminal, an authorisation request is sent to the customer's bank to verify the payment. Once approved, the funds are transferred and payment is complete.
You'll need a CommBank EFTPOS terminal to take payments. You can't use your phone as an EFTPOS machine.
A point-of-sale system or software can help your business process transactions, report on sales and manage inventory needs. The benefits of using a POS system include more accurate reporting and reduction in manual errors when it comes to processing transactions.
Our terminals accept physical and digital Mastercard, Visa, American Express, JCB, eftpos and UnionPay.
CommBank EFTPOS terminals allow you to customise surcharges. Surcharging isn't set up by default on your EFTPOS terminal; it must be activated by calling 1800 230 177. Instructions for customising surcharges vary per terminal. More on surcharging
Funds are settled same day for all EFTPOS transactions made before 9.30pm (Sydney/Melbourne time) for eligible customers with a CommBank Business Transaction Account and a linked CommBank terminal.
If settling into a non-CommBank account, payments made Tuesday–Thursday are settled same day. Payments made on Friday settle Saturday morning. Payments made on Saturday, Sunday and Monday settle Tuesday morning. Excludes funds settled by Union Pay and Amex.
Call us on 1800 730 554 or contact your Relationship Manager to discuss custom transaction fee pricing.
As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances. Please view our Merchant Agreement (PDF 232KB), Financial Services Guide (PDF 72KB) and Operator and User Guides at our merchant support hub.
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1 1.1% covers Mastercard, Visa, AMEX, JCB, eftpos, and UnionPay transactions (additional costs may apply for all other cards). AMEX/JCB is subject to approval, available to eligible customers only. Eligibility criteria, terms and conditions apply. Please contact AMEX for more information on 1300 363 614, available weekdays 8am to 6pm Sydney time.
2 No lock-in contracts: Cancel anytime, no fixed-term commitment. 30 days’ written notice for termination applies as per Terms and Conditions.
3 Call us on 1800 222 484 to discuss your tailored rate.
4 Same day settlement is available on all EFTPOS transactions made before 9.30pm (Sydney/Melbourne time) and all eCommerce transactions made before 5:30pm (Sydney/Melbourne time) for eligible customers with a CommBank Business Transaction Account and a linked CommBank merchant facility.
5 Replacement within 4 business hours in all locations except remote areas. 3 to 5 business days for remote areas. A remote area is not serviced by a technician and only phone support is available.
