Help & support
Priority Payment cut-off times are subject to change:
If you miss the cut-off times, create a Direct Credit payment, Fast Payment or schedule your Priority Payment for a future date.
Note: It's a good idea to remind the Account Authorisers the payment cut-off time for non-CommBank accounts is 4pm and for CommBank accounts it's 6:30pm.
After the cut-off time, if the payment hasn't been authorised, the status will change to Expired, and the payment will need to be resubmitted.
Note: It's a good idea to remind the Account Authorisers the payment cut-off time for non-CommBank accounts is 4pm and for CommBank accounts it's 6:30pm.
After the cut-off time, if the payment hasn't been authorised, the status will change to Expired, and the payment will need to be resubmitted.
Once the payment is authorised, CommBank will process it. You can check the status on the CommBiz Transaction Group Status List screen.
NameCheck is a CommBank security feature designed to reduce false-billing scams and mistaken payments.
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1 Remittance advice: This is a letter sent by a customer to a supplier to inform the supplier that their invoice has been paid. If the customer is paying by cheque, the remittance advice often accompanies the cheque.
This guide is published solely for information purposes. As this guide has been prepared without considering your objectives, financial situation or needs, you should consider its appropriateness to your circumstances and if necessary seek the appropriate financial advice before acting on information in this guide. Call 13 1998 or view the CommBiz Terms and Conditions.