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What you'll need

    • Permission to create Priority Payments
    • The payee's name, BSB and account number

Cut-off times

Create a Priority Payment

    1. Go to Payments, then Priority Payments
    2. Select the account you’d like to pay from
    3. To make a payment to an account in your address book, begin typing the account name or select from the list. If the account isn't in the list, select Add new payee and enter the details. To save the new payee, go to the Address Book menu
    4. Enter the amount, a reference for the payee (for example, an invoice number) and description (for your statement)
    5. Choose a payment date. If you'd like to set up a recurring payment, select Recurring then the frequency, start and end dates

      Note: In the Remittance details field (optional), you can add a short description to further help the payee with reconciliation
    6. Review the details and select Next
    7. Review the details and Modify or Confirm
    8. The Transaction Advice screen will display to let you know the payment is waiting for authorisation

       If an Account Authoriser is with you, they can authorise the payment. If not, select OK and let the authorisers know the payment is waiting for them.

    Note: It's a good idea to remind the Account Authorisers the payment cut-off time for non-CommBank accounts is 4pm and for CommBank accounts it's 6:30pm.

    After the cut-off time, if the payment hasn't been authorised, the status will change to Expired, and the payment will need to be resubmitted. 

    Once the payment is authorised, CommBank will process it. You can check the status on the CommBiz Transaction Group Status List screen.

Create a Priority Payment1

    1. Go to Payments, select Make domestic payments, then Priority Payment 
    2. Select the account you’d like to pay from
    3. To make a payment to an account in your address book, begin typing the account name or select from the list. If the account isn't in the list, select Add new payee and enter the details. To save the new payee, go to the Address Book menu
    4. Enter the amount, a reference for the payee (for example, an invoice number) and description (for your statement)
    5. Choose a payment date. If you'd like to set up a recurring payment, select Recurring then the frequency, start and end dates

      Note: In the Remittance details field (optional), you can add a short description to further help the payee with reconciliation
    6. Review the details and select Next
    7. Review the details and Modify or Confirm
    8. The Transaction Advice screen will display with a list of Authorisers, which means the transaction is awaiting authorisation.

      If an Authoriser is available, they can select Enter authorisation to authorise the payment.

    Note: It's a good idea to remind the Account Authorisers the payment cut-off time for non-CommBank accounts is 4pm and for CommBank accounts it's 6:30pm.

    After the cut-off time, if the payment hasn't been authorised, the status will change to Expired, and the payment will need to be resubmitted

Reduce false-billing scams

NameCheck is a CommBank security feature designed to reduce false-billing scams and mistaken payments.

Learn more

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Things you should know

  • As this information has been prepared without considering your objectives, financial situation or needs, you should, before acting on this information, consider its appropriateness to your circumstances. Full Terms and Conditions for CommBiz are available here or from any branch of the Commonwealth Bank. View our Financial Services Guide. If you have a complaint in respect of this product, the Commonwealth Bank's dispute resolution process can be accessed on 13 2221.   

    1The New CommBiz is being progressively introduced to CommBiz customers in phases. The information indicated about New CommBiz is subject to change.