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What you'll need

    • Permission to create Priority Payments
    • The payee's name, BSB and account number

Cut-off times

Create a Priority Payment

  1. Log on to CommBiz. Select Payments, then Priority Payments
  2. Enter a description, e.g. Payroll
  3. Select a transaction purpose or leave as None.

    Note: A transaction purpose is set up by an Administrator and allows certain users to view transaction details.
  4. Select the payment date. To set up a recurring schedule, select Recurring Schedule then choose the frequency, start and end dates
  5. Select the account you’d like to pay from and enter the amount
  6. To make a payment to an account in your address book, type the account name or select from the list. Otherwise, enter the new account details
  7. Enter the amount for the Pay To field (this must match the Paid From field)

    Note: If you'd like to Send remittance advice1, select the checkbox
  8. Review the details and Submit
  9. Review the details and Modify or Confirm
  10. The Transaction Advice screen will display to let you know the payment is waiting for authorisation.

    If an Account Authoriser is with you, they can authorise the payment. If not, select OK and let the authorisers know the payment is waiting for them.

Note: It's a good idea to remind the Account Authorisers the payment cut-off time for non-CommBank accounts is 4pm and for CommBank accounts it's 6:30pm.

After the cut-off time, if the payment hasn't been authorised, the status will change to Expired, and the payment will need to be resubmitted. 

  1. Log on to CommBiz. Select Payments then Priority Payments
  2. Select the account you’d like to pay from
  3. To make a payment to an account in your address book, begin typing the account name or select from the list. If the account isn't in the list, select Add new payee and enter the details. To save the new payee, go to the Address Book menu
  4. Enter the amount, a reference for the payee (for example, an invoice number) and description (for your statement)
  5. Choose a payment date. If you'd like to set up a recurring payment, select Recurring then the frequency, start and end dates

    Note: In the Remittance details field (optional), you can add a short description to further help the payee with reconciliation
  6. Review the details and select Next
  7. Review the details and Modify or Confirm
  8. The Transaction Advice screen will display to let you know the payment is waiting for authorisation

     If an Account Authoriser is with you, they can authorise the payment. If not, select OK and let the authorisers know the payment is waiting for them.

Note: It's a good idea to remind the Account Authorisers the payment cut-off time for non-CommBank accounts is 4pm and for CommBank accounts it's 6:30pm.

After the cut-off time, if the payment hasn't been authorised, the status will change to Expired, and the payment will need to be resubmitted. 

Once the payment is authorised, CommBank will process it. You can check the status on the CommBiz Transaction Group Status List screen.

Reduce false-billing scams

NameCheck is a CommBank security feature designed to reduce false-billing scams and mistaken payments.

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Things you should know

  • 1 Remittance advice: This is a letter sent by a customer to a supplier to inform the supplier that their invoice has been paid. If the customer is paying by cheque, the remittance advice often accompanies the cheque.

    This guide is published solely for information purposes. As this guide has been prepared without considering your objectives, financial situation or needs, you should consider its appropriateness to your circumstances and if necessary seek the appropriate financial advice before acting on information in this guide. Call 13 1998 or view the CommBiz Terms and Conditions.