Help & support
Learn how to activate and use CommBiz eToken.
CommBiz eToken is the digital alternative to the physical security token – activate eToken in the CommBiz mobile app anytime, anywhere.
You’re eligible for CommBiz eToken if:
If you’d like a physical security token , call the CommBiz Helpdesk on 13 2339.
Note: you can only have an eToken or a physical token at one time.
If you have an iPhone, go to Settings then General and tap Date and Time on your phone to make sure the Auto Sync option is turned on.
If you have an Android device
If you use Android, how to do this may differ per handset.
Important things to know
Call CommBiz help desk on 13 2339 to reprovision your device. Then you can reactivate eToken on your new device.
Go into the CommBiz app menu and activate it again.
This guide is published solely for information purposes. As this guide has been prepared without considering your objectives, financial situation or needs, you should consider its appropriateness to your circumstances and if necessary seek the appropriate financial advice before acting on information in this guide. Commonwealth Bank of Australia ABN 48 123 123 1234. Call 13 2221 or view our terms and conditions.