Can my service have a mix of eToken and physical tokens users?
Yes, once the Service has been enabled for eToken, each User can choose between eToken or physical token.
If you’re switching to eToken, activating eToken on the CommBiz app will deactivate your physical token immediately.
If you're using a physical token, don't activate eToken on your app.
Your Administrator can order a new physical token by:
- Going to Admin > Users > User Security
- Edit the User in the list
- Click Token Provisioning
- Under Request New Token, select a Reason > Submit > Confirm