*Note: If you can’t find the transaction you’re looking for:
- Search all date ranges as it may have been entered with the wrong date
- The user who submitted it may have forgotten to press ‘Confirm’ – if so, you’ll need to resubmit the transaction
- You may not have permission to view the transaction. Double check with your CommBiz Administrator (see the Managing Users guide)
For more information, take a look at the Keeping track of payments user guide.