Business
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Online banking
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CommBiz
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CommBiz FAQs
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How do I find a transaction in CommBiz?
How do I find a transaction in CommBiz?
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To search for a transaction
- Go to Payables > Transaction Group Status List
- Select a date range or a specific Processing Date click Search
To search by amount, transaction type or description, select Show Advanced Search > Search
- Select Transaction ID from the search results to see the transaction details
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If you can’t find the transaction you’re looking for:
- Search all date ranges as it may have been entered with the wrong date
- Speak to the User who created the payment, they may have forgotten to press ‘Confirm’ – if so, you’ll need to resubmit the transaction
- You may not have permission to view transactions for an account. Check with your CommBiz Administrator if you’re an Authoriser on the account.
For more information, take a look at the Keeping track of payments user guide.
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If I close my account will I still have access to Transaction History and Balance History?
Yes, until the account is removed from your Service.