Help & support
Where can I get more information on IBAN?
You may obtain more information from the International Bank Account Number (IBAN) website at https://www.iban.com
When do I use an Intermediary Bank?
The beneficiary may provide full payments instructions to ensure funds are not converted or so that funds are received by them quicker.
An intermediary bank can be used when the beneficiary bank is not domiciled in the currency of that country.
An example is as follows:
How do I register for CommBiz IPFX or get an FX dealer code?
Speak to your Relationship Manager (if you have one) or visit a branch to see if you're eligible for CommBiz IPFX.
I'm an FX customer, how do I enable this on my CommBiz Service?
If you're already an FX customer and want to enable IPFX on your CommBiz Service, your CommBiz Administrator will need to submit an Enable Foreign Exchange request. You'll need your FX dealer code if you already have one. Alternatively, one will be provided to you once the CommBiz Enable FX Maintenance Request is completed. Sign and return the relevant forms by email to firstname.lastname@example.org or post to:
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