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Business / Online banking / CommBiz / FAQs / Lost, stolen or damaged CommBiz token

If you need a new Physical Security Token, your Administrator can order one.

How to order a Physical Security Token (for Administrators)

  1. Go to Admin > Users > User Security
  2. Edit the User in the list
  3. Click Token Provisioning
  4. Under Request New Token, select a Reason > Submit > Confirm

Need to update the Security Token Delivery Address?

Looking for information about eTokens?

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