Skip to main content Skip to log on Skip to search Accessibility at CommBank

Business / Online banking / CommBiz / CommBiz FAQs / Lost, stolen or damaged CommBiz token

  • If you need a new Physical Security Token, your Administrator can order one.

  • How to order a Physical Security Token (for Administrators)

    1. Go to Admin > Users > User Security
    2. Edit the User in the list
    3. Click Token Provisioning
    4. Under Request New Token, select a Reason > Submit > Confirm

    Need to update the Security Token Delivery Address?

    Looking for information about eTokens?

Support