Help & support
NameCheck is developed using CommBank’s payment data and experience, giving you an additional layer of insight when assessing account details.
As industry solutions evolve, NameCheck is designed to complement broader confirmation services, providing additional context and confidence where it matters most.
NameCheck can also support broader account verification workflows where businesses want greater confidence in who they are paying or crediting, including higher-risk operational and compliance-sensitive use cases.
Reduce mistaken payments
Catch incorrect details before a payment is processed.
Strengthen fraud controls
Add another control against scam and account-substitution risk.
Support onboarding and account setup
Use NameCheck in supplier setup, payroll detail capture, customer account entry and other workflows where account confidence matters.
Improve investigation efficiency
Reduce the need for avoidable recalls, exceptions and manual follow-ups.
NameCheck is a CommBank service that helps businesses assess account details before payment or account setup. It provides additional insight to support safer and more reliable payment workflows.
NameCheck helps reduce mistaken payments and account detail fraud by identifying potential mismatches or risks before money moves or an account is used.
NameCheck is commonly used during:
It’s useful where confidence in account details is critical.
NameCheck can be integrated via API and embedded into customer‑facing or internal workflows. This allows checks to happen at the point of entry or later in the process.
No. NameCheck is designed to complement broader industry confirmation services by providing additional context based on CommBank data and experience. Confirmation of Payee (CoP) works by checking the entered name directly against the account name registered by the receiving bank, while NameCheck works by analysing broader payment behaviour and transaction data patterns to assess whether the account details look legitimate and commonly used together. CoP works by checking the entered account name directly against the account name registered by the receiving bank, while NameCheck works by analysing broader payment behaviour and transaction data patterns to assess whether the account details look legitimate and commonly used together.
This information has been prepared without taking into account your individual or business needs and objectives. View information about CommBiz and the full Terms and Conditions (including fees and charges). Our APIs are subject to the Bank’s terms and conditions (including fees and charges) and eligibility criteria. View our Financial Services Guide (PDF). You should consider this information before making any decision about these products and services.
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