Help & support
MasterCard SecureCode and Verified by Visa are online security programs designed to make internet transactions safer. MasterCard SecureCode and Verified by Visa are an easy, cost-effective way of promoting customer confidence in internet transactions by authenticating the cardholder at the point of purchase with a password.
MasterCard SecureCode and Verified by Visa were designed to alleviate online security concerns. It is a small additional step in the payment process which verifies the identity of the cardholder.
To implement MasterCard SecureCode and Verified by Visa you are required to use one of our e-Commerce payment services such as Simplify, BPOINT or CommWeb. New customers are able to apply at sign up and existing customers need to call the merchant helpdesk to enable this feature.
The Australian Cyber Security Centre has a Stay Smart Online program that may help you learn more about protecting your business.
Security needs to be considered with all of your other banking services such as ATMs, online banking, credit and debit cards and cheques. For more information on security and privacy, please visit our Security Centre.
To report any suspicious activity, call us on 1800 230 177, 24 hours a day, 7 days a week.
As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances. Please view our Merchant Agreement, Financial Services Guide and Operator and User Guides at our Merchant Help Centre.