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Digital Banking / CommBank app

Effortless banking on the go

  • Manage your card in seconds: Manage your digital wallets, change your PIN, lock your card, or report it lost or stolen
  • Get paid with PayID2 - just your mobile number or email, no BSB or account number required
  • Use QR codes for cardless deposits and withdrawals at CommBank ATMs - no card or PIN needed3
  • Switch between personal and business accounts to see your finances in one place
  • Send money, pay bills and check balances instantly - anytime, anywhere

Secure banking with built-in protection

  • Get real-time alerts for suspicious activity and transactions4
  • CallerCheck5: Instantly verify if a call is really from CommBank
  • NameCheck: Smart checks indicate whether the payment details look right – reducing the risk of incorrect payments
  • Log in securely with fingerprint, Face ID or passcode

 

Smarter tools for your money goals

  • Nail your budget with Money Plan6: Set savings goals, track spending, and manage bills and recurring payments - all in one place to stay on top of your finances
  • Trade Australian shares directly in the app - no separate platform needed
  • Start investing with in-app tools and insights7

Access exclusive benefits and discounts through CommBank Yello

  • With CommBank Yello8, you could be recognised with discounts, cashbacks and exclusive offers when you make 5+ eligible transactions each month from an eligible account
  • Get up to 10% back on eligible flight and hotel bookings through the in-app Travel Booking9 feature

24/7 support at your fingertips

  • Chat with our virtual assistant 'Ceba' anytime - ask questions, lock your card, update details and more
  • You can also connect with a specialist who'll message you back in the app with personalised support

Get started

  • Join over 9 million Australians already using the CommBank app to manage their money with confidence.

    1. Go to the App Store (iPhone) or Google Play (Android) and search 'CommBank app'
    2. Download the CommBank app
    3. Open the app and follow the prompts to set up your account 

     

FAQs

To sign up, you’ll need:

  • To be 14 years or older
  • An Australian residential address
  • A valid email address and mobile number
  • One form of physical ID (e.g. driver’s licence, Medicare card, or passport)

Setup takes about 10 minutes.

No - you can still download the CommBank app and use select features like cardless cash deposits via QR Cardless3 to eligible CommBank accounts.

Note: You’ll need to verify your identity before getting started.

  1. Tap your profile icon in the top-left corner
  2. Select ‘Log off’

The app will also log you out automatically after 15 minutes of inactivity (or sooner if you've adjusted your auto log-off settings).

We're here to help

Things you should know

^ Awarded ‘Bank of the Year – Digital Banking’ for 2025 (for the 16th year in a row) by Canstar in May 2025.

1 Users are based on the total number of customers that have logged into the CommBank App at least once in the month of December 2025. The CommBank app is free to download however your mobile network provider charges you for accessing data on your phone. The CommBank app is available on Android operating systems 8.0+ and iOS operating system 15.0+.

2 For security reasons, a hold may apply on first time payments. The delay allows fraud security checks to take place and gives you time to alert us to unauthorised or suspicious activity on your account. Subsequent payments should be received in under a minute. PayID® is a registered trademark of NPP Australia Limited.

3 QR Cardless deposits and QR Cardless withdrawals can only be completed with the CommBank app on CommBank app registered devices at a CommBank ATM (only available to QR Cardless eligible CommBank accounts). Daily deposits and withdrawals limits apply. Full terms and conditions in the CommBank app.

4 You must enable push notifications on your registered device in the CommBank app to receive alert notifications.

5 CallerCheck allows you to verify whether a caller claiming to be from CommBank is legitimate, by sending a secure notification to the CommBank app. Simply ask the caller to use CallerCheck and follow the prompts.

6 Setting savings goals requires a GoalSaver or NetBank Saver in your name only. Terms and conditions for our products and services are available and should be considered before making any decision about whether they are appropriate for you.

7 The new investing experience features and functionality in the CommBank app is only available for CommSec Pocket and individual CommSec Australian Share accounts. Other account types can be viewed through Accounts list, or through CommSec app and platforms. Trading involves risk, including potential loss of your investment. The value of your investment may go down as well as up.

8 Ongoing eligibility conditions apply to CommBank Yello, see commbank.com.au/commbankyello for more information and the full terms and conditions.

9 Travel Booking is provided by Hopper Inc (Hopper). Hopper is not part of the CBA Group. CBA is not responsible for the content on this portal, nor the provision of any of the services that are offered through this portal. The services offered are subject to the Travel Booking terms and conditions. CBA does not guarantee the obligations or performance of Hopper or the services it offers. CommBank Awards customers can choose to use all or part of their Awards points for payment of their booking.

CommBank will receive a portion of the revenue generated from the Travel Booking platform.

Offer: 10% back in travel credits applies to eligible CommBank Yello Homeowner and CommBank Yello Everyday Plus customers who use their eligible CommBank credit card, debit card, StepPay card or Travel Money Card on a flight or hotel booking via the Travel Booking website. Offer can be withdrawn at any time without notice. 10% back in travel credits applies to the booking amount you pay for excluding any Awards points or travel credits redeemed. If you cancel or the supplier cancels the flight or hotel booking for any reason, the 10% back in travel credits will be forfeited.

Apple, the Apple logo & iPhone are trademarks of Apple Inc, registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play and Android are trademarks of Google Inc. Windows is a registered trademark of Microsoft Corporation in the United States and other countries.

As this information has been prepared without considering your financial situation, objectives or needs, you should, before acting on the information, consider its appropriateness to your circumstances. Terms and conditions for the app and our products should be considered before making any decision. Fees and charges may apply. Commonwealth Bank of Australia ABN 48 123 123 124 Australian credit licence 234945.