Help & support
Protect your investment property and the contents you provide for your tenants.
If you’re legally liable for an incident, cover includes up to $20 million (Limits apply).
Choose to pay monthly at no extra premium, helping you spread the cost across the year.
Gap cover up to 25% on top of your sum insured amount when it isn’t enough to cover your loss.3
You'll need to decide what cover is right for you based on your needs and budget.
These policy overviews are a guide only. For information on the full coverage, exclusion, limits and excesses, read the Product Disclosure Statement (PDS) and the Financial Services Guide (FSG) before applying.
Get covered for a range of Insured Events to protect your property.
Home Insurance and Landlord Insurance provide cover for your property located in Australia. You must be at least 18 years of age (unless by exception), or the policy can cover building or contents owned by trustees or a company. All policies are subject to Hollard’s underwriting criteria.
If you have questions about whether this product is suitable for you, read the Target Market Determination (TMD) for more details.
You’ll need to know the age of your building and what your walls and roof are made of.
You may be able to find these details on your current Certificate of Insurance, your purchase contract, or by reaching out to your local council.
To help estimate the cost of replacing your building (sum insured), you can use a calculator.
Complete your quote online.
Based on your needs and budget, you can choose to add Optional Covers for an added cost.
Cover for loss or damage caused by malicious acts and thefts by tenants.
Benefit amount
Cover for loss of rent where the tenant defaults on rent payments.
Benefit amount
Cover for loss or damage caused unintentionally by an accident which is not otherwise covered by your policy (up to your sum insured).4
Cover for when the wiring or a domestic motor burns out due to an electrical current.
This includes the cost of:
You can make a claim 24/7 via the My Claims Portal accessible through Netbank or the CommBank App. Alternatively, call 13 1361.
You’ll receive immediate confirmation once you make a claim and the Claims team will advise you of the next steps.
Find the Landlord Insurance Product Disclosure Statement (PDS) and other important forms for policies purchased on/after 20 August 2025.
Find documents for policies purchased before 20 August 2025.
View your existing policy details within the Accounts list in NetBank or the CommBank app. (CommBank customers only)
To update your policy, call 13 1361
You can use the Building calculator to estimate the sum insured you need for your home or investment property.
Gap cover helps to pay the difference when your building sum insured amount isn't enough to cover a claim. For example, if your building sum insured is $500,000 and the cost of repairs is $600,000 you may be paid up to an additional 25% of your sum insured amount to cover the difference.3
Exclusions and limits apply, read the PDS for more details.
When your property isn't your primary residence and is used as an Investment property home with short-term rental arrangements in place such as Airbnb or Stayz, cover can be provided under Landlord Insurance as a Holiday or Seasonal rental property.
Some restrictions and exclusions apply, read the Landlord Insurance PDS for more details.
An excess is an amount you must pay when your insurance claim is accepted and agreed to be paid out. All excess amounts will be shown on your Certificate of Insurance.
When an excess applies, you must pay your Basic excess plus any applicable additional excess(es).
*Cover and benefits are subject to eligibility criteria and terms and conditions, including the limits and exclusions of the insurance policy – Read the PDS.
If you’re experiencing financial hardship please contact 13 1361 to talk about your situation. The team will work with you to provide support.
Additional community support
For access to free and confidential advice from professional financial counsellors, call the National Debt Helpline on 1800 007 007.
Distributed by the Commonwealth Bank
1 If you purchase combined Landlord Building and Contents Cover, a discount of up to 10% will be applied to your annual base premium.
This discount cannot be used in conjunction with any other discount (other than those listed in the relevant Product Disclosure Statement (PDS) or any Supplementary Product Disclosure Statement) or offer, unless otherwise advised. This discount may be removed or changed effective from the renewal date. This discount cannot be backdated. This discount is calculated before taxes and government charges are applied.
2 Cover for damage caused by bushfire, storm, rainwater or flood is excluded for the first 72 hours of the policy (exceptions apply). Claim limits and other exclusions apply.
3 Gap cover does not apply to items with a maximum claim limit or Legal liability.
4 If you purchase Landlord Insurance, Accidental damage is not available under Contents Cover.
5 If you purchase Landlord Insurance, Emergency work and temporary repair are not available under Contents Cover.
6 Discharge of mortgage costs is available with Contents Cover if the insured address is a strata titled property owned by you.
Landlord Insurance is provided by Hollard Insurance Partners Limited ABN 96 067 524 216, AFSL 235030 (Hollard) and distributed by the Commonwealth Bank of Australia ABN 48 123 123 124, AFSL 234945 (CBA). Hollard is the insurer of this Landlord Insurance product. Hollard is not part of the CBA Group. CBA does not guarantee the obligations or performance of Hollard or the products Hollard offers. Neither CBA, nor any of its related bodies corporate accepts liability or guarantees payment of any claim or benefit in respect of general insurance products issued by Hollard. CBA may be paid a commission if Hollard issues you with a Landlord Insurance policy. Details are provided in the Financial Services Guide (FSG) by clicking on the link, or by calling 13 1361 for a paper copy.
For products issued by Hollard, information about the target market can be found within the product’s Target Market Determination.
This information has been prepared without considering your objectives, financial situation or needs. Before making any decision about this product you should consider this information in relation to your own circumstances. A Product Disclosure Statement (PDS) is available at all Commonwealth Bank branches, by downloading them from commbank.com.au or by calling 13 1361 and should be considered before making any decisions about this product. You should also read the Premium, Excess and Discount Guide (PEDG) and Financial Services Guide (FSG) by clicking on the links, or by calling 13 1361 for a paper copy.
Hollard is a signatory to the General Insurance Code of Practice. The objectives of this Code are to:
The Code Governance Committee (CGC) is the independent body that monitors and enforces compliance with the Code. It also aims to drive better Code compliance, helping the insurance industry to improve its service to consumers. For more information about the CGC, or to obtain a copy of the Code, please visit www.codeofpractice.com.au or phone 1300 884 934.
