Help & support
Repairers need to follow a standard application process when applying to become a Preferred Smash Repairer. Applications will be measured against the following minimum standard criteria:
To register your interest in becoming a Preferred Smash Repairer please email a detailed proposal to email@example.com clearly outlining:
Smash repairers submitting applications to become a Preferred Smash Repairer will need to understand that CommInsure is free to use any other supplier of similar services and that there is no volume of work guaranteed. If a supplier in your area isn’t required, you will be advised accordingly and your proposal kept on file for 3 months should a need arise in the near future.
CommInsure is a signatory to the 'Motor Vehicle Insurance and Repair Industry Code of Conduct'. This document specifies standards, processes and transparency between insurers and suppliers.
As a signatory to the Motor Vehicle Insurance and Repair Industry Code of Conduct, all disputes are taken seriously. A standard Dispute Resolution Process exists to promptly resolve complaints or disputes that may arise in relation to our PSR's and motor vehicle repairs.
This information has been prepared without considering your objectives, financial situation or needs. Before acting on this information you should consider the appropriateness of the product with regards to your personal circumstances. This information is provided by CIL and where we refer to ‘we’ and ‘our’, we mean CIL.
Download a Product Disclosure Statement (PDS) and Financial Services Guide (FSG) for Car Insurance issued by CIL, or call 13 24 23 and consider the PDS before making any decisions about these products.
Car Insurance is provided by CommInsure, a registered business name of Commonwealth Insurance Limited ABN 96 067 524 216 AFSL 235030 (CIL). CIL is a wholly owned non-guaranteed subsidiary of Commonwealth Bank of Australia ABN 48 123 123 124 (The Bank). The Bank does not guarantee the obligations or performance of CIL or the products it offers.
CommInsure is proud to be a signatory to the General Insurance Code of Practice, for more information on the code visit www.codeofpractice.com.au
O'Brien® is a registered trademark of O'Brien Glass Industries Limited.